Family Express 5901 U.S. 6, Portage, IN 46368

"Went to cash in $14 in lottery tickets Was greeted but a lady who clearly didn’t want to be there. I was talking to her while I was being waited on. After she handed me my cash I was still talking to her when she walked away and rudely said have a good day(with a hint of sarcasm) Not very family like if you ask me. I wonder if she ever reads the plaque on the wall that’s in every store. I really hope the management or someone at a corporate level (like Gus) sees this. Very disappointed! 10-1-23 @ 6:10 a.m."

"Nicole is rude as hell. Made a comment about people from Gary being crazy and the customer in front of me was like yeah I guess. And she proceeded to tell her she was bad for business for the volunteer group she works with. Definitely will not be back due to Nicole’s attitude"

"Stopped to fill up on gas and use restroom. Clean bathrooms and had an interesting flavor of cappuccino, lemon bar...."

"One worker specifically sandy ruined my Father’s Day I came to get a pet wash and asked a question and was greeted with a lady that didn’t want to be there and was disrespectful I usually go to the family express by Camelot manor and have no problems"

"If I could give zero stars I would. I am a black woman who recently moved to the portage area and I go to the family express probably once a week and each experience was different but this one left me uneasy about ever returning. The stares I get I became used to but I arrived at family express tonight unaware of the closing hours and instead of informing me they we closed, the worker gave be a strong stare of hatred and look away. This isn’t the first time I felt uncomfortable but not all of my visits was horrible. This time it’s just not worth the vibes. Will not be returning!"