Starbucks 7017 North 10th Street, McAllen, TX 78504

"Starbucks is well known for its hospitality, thank you for being humane and servicing 100% of global communitys. In the ethical and understanding manner for all 100% of peoples."

"I had an issue with their app and was confused about their promotion. Peter was very helpful and very patient explaining to me how it worked. Service is great most of the time... the only thing I do have to say is that their morning employees should maybe get a bit more training because my morning coffees are never consistent. I always order the same coffee and sometimes it's too sweet and others is just perfect. I did go on Monday, early morning around 9:30/9:40 am. I had asked for 2 "extra toasted ham and Swiss" and they were white. I also had my usual order of "brown sugar shaken expresso" and it was VERY sweet. I did tell the guy in the window, a gentelment with tattoos and a very unique name, and he kept coming up with excuses that it was the way they always made it when I kept telling him it wasnt usually that sweet. Instead of stepping up their customer service he seemed very annoyed. I told him it was my usual and it wasn't suppose to be that sweet or "light" in color, to which he kept dismissing me. They eventually "fixed it" but it still wasn't right so I just took it. This was my first time going and him being at the drive thru window. A gentelmen, one who has a beard and mustache and wears glasses, he is usually there at the drive-thru window and is always such a sweet heart and always in such a good mood. More people like him should be at the drive-thru instead of employees who just seem irritated. Not a very good start to my morning I would say."

"Feel Sorry for the employees. The manager in turn, really shocked me with her attitude. I have been MANY, MANY times to this location Always Great service, but today it shocked me how rude, unpolite, and unprofessional the manager (she) was. We ordered drinks and food. I went back to ask for a plastic knife. Asked once, " Excuse me Mam " so I asked a little louder, but nothing, I got a little closer, and then she turned, then I asked politely for a plastic knife. She confronted me and very rudely told me to please back off and ask me to request it from the cashier, that was busy at the time. I thought i was been very polite, but her rudness really shocked me. For nothing. If somebody from Starbucks is monitoring this, please get her attention."

"No complaints. We usually go through the drive through at this location when we’re shopping on this side of town. The line can get pretty long. No complaints on my orders just that we drive away frequently bc of the long line but it is to be expected."

"Only a few cars ahead of me on the drive thru and the staff is friendly while being courteous to your needs , very attentive and polite no issues whatsoever. In the mornings it gets busy inside and drive thru as well so it be a good idea to order ahead so you won’t be stuck in line . One of my all time favorite places to grab a quick coffee ☕️ keep up the great work and energy !"