Popeyes Louisiana Kitchen

"Made a mobile order for the 12 piece wings, 6 chicken strip, and 2 lrg sides. When I picked it up at the drive thru was told to pull forward and park that it would be out shortly all they were waiting on was for the Mac n cheese to be ready. After a 30 min wait in the parking lot I went inside to check if it was ready. My order was given to someone else and I know that because the guy that received my order circled around and out of frustration threw it at their doorstep saw it on the ground. When I received my order was missing 3 strips and the Mac N Cheese. Ugh at this point let the robots take over the food industry."

"Ordered four orders of wings and they made us wait 8 minutes just to get the order completely wrong. Some wings had just drizzle of the sauce on them instead of being fully coated as advertised. Some wings were completely missing sauce. Some wings were undercooked and bloody. They ran out of ranch too. 54$ for absolutely terrible food. Never again."

"(This happened Nov. 10, 2023 at 9:20 p.m.) I’m not the type to leave a bad review after a poor experience of eating out because mistakes happen and I’ve worked fast food long enough to have sympathy. But THIS was BAD. We ordered 2 Bacon and Cheese Truff Sandwich Meals, 2 Spicy Truff Mayo containers ($1 per) and 2 Strawberry biscuits. Went to pick it up through drive through and waited about 10 minutes before an employee came out and handed us 2 bags. Found out we didn’t get our biscuits so we went back inside to ask for them. Then the employees were arguing that they had told us that they were still working on it even though they only gave us the bags and said “Enjoy”. After we got the biscuits we went to eat our cold and stale fries and realized there was no Truff mayo so we went back in again to get it but instead of giving us the individual 2 ounce containers they gave us a biscuit container full of truff mayo. I mean, basically 3 free ounces of waisted Truff mayo on their part but whatever. Then we opened the sandwiches. We paid for the Bacon and Cheese Spicy Truff Sandwiches and only got chicken, pickles and bread AND the chicken was just mostly breading. At this point my girlfriend and I were already fed up about going in and out several times that we just gave up and agreed to never come here again."

"Like any other weekend, I went to buy dinner for my family here because my family loves the chicken tenders from Popeyes. Unfortunately, this will be the last time I went with them. As normal i went through the drive thru and order my food and took it home. As soon as I was preparing to serve dinner to my family I notice in the basket of fries had an open container of sauce inside my fries. My first thought was they probably put a sauce there and with the heat it open the container. Then I realized there was no sauce nowhere the fries. It was already open when they put it there. I don’t know why they did me dirty like that because that is just nasty. I don’t know anyone personally that works there so I don’t know why they would humiliate someone like that because it’s so obvious for someone to notice the open container of the sauce in there. Netherless to say, that is just also poor hygiene. I went back right away and got my money back and returned the order same way they gave it to me."

"So sad how this company has gotten so bad. I ordered a 12 piece dark only family pack and got 6 wings, 3 drum sticks and 3 “breasts” that were mainly the breading very little meat. I was not going to leave a review but it’s the second time it happens. Last time the chicken was so dry it looked like it was days old. I drove back and even the manager said it was really bad."