McDonald's,

2101 East Saunders Street, Laredo, TX 78040

"Was at drive thru speaker waiting for 5mins and repeatedly saying hello until finally someone attended me. Then I grab my food and leave get home to raw soft fries! Not fully cooked and called 5times when I got home and no one answered at all. I understand you all have a rush and etc but don't ever give out uncooked food because your trying to hurry. I've worked fast food and convenience stores and as long as you give good customer service and have ppl wait and explain to them they'll get fresh properly cooked meal I am more than sure you'll have happy and returning customers!"

"Lady working on the window giving out food got bother because my mother asked for cup holder she reply with “huh” instead sorry mam or something other than “huh” had asked for a hot mocha and they gave a frappe mocha if they are not in the mood to work than why bother going w an attitude"

"Would love to rate the food if I ever got it. Ordered a double Quarter with cheese, medium drink and fries, no special requests, at 3am when there was one other car in line. Didn't get my food after waiting 8 minutes (I know where this is going) I'm not gonna wait 15 minutes for a simple meal with no rush or like and no reason it should've taken longer than 5. I get it, I work food service, fast food to be specific,I've worked at different places so I really get it. But I've always assumed this McDonald's is just where the workforces of Laredo send their slowest, rudest and not very forward thinking individuals. For once, I'd like to get good service, where nothing is forgotten and my single meal order doesn't take as long as it does at a conventional restaurant."

"I’m not sure why you all offer a double drive-through. Most of the time, it’s one lane at a time. And for some reason… when I drive up, and no one is there. I usually have to wait, until another car drives up. And then you all take their order first. My kids think it’s a big joke. I normally drive off and don’t order at McD’s when this happens."

"First of all… after taking almost 20 minutes, they forgot some fries… but aside from the wait, I open my quarter pounder ”deluxe” and it looks like a blind guy assembled it with his feet. It looks like they squirted the condiments from about 5 feet away as they were not evenly spread. Meat was cold, not JUICY as I’ve had before. Hands down never gonna go here again. You guys need to work on this."