Whataburger 1702 19th Street, Lubbock, TX 79401

"This stores overnight is a joke they don’t respond on the speaker to even acknowledge you to start with then I get asked to park on the side for an order I placed in advance and somehow still didn’t make correctly they bring out my food but not the drinks I mentioned that to someone and he says he’ll bring it out only to have me wait for no less than 10 minutes I had to get down and go inside to get my drinks and wait after another customer who’s order they also apparently messed up on and with each interaction the older man on window is giving this grim look like he’s forced to be there lastly to see the ice machine needs ice and yet do absolutely nothing about it is just lazy. Not worth the money or time don’t know if complaining to corporate could even fix this place at this point."

"Great service, the workers are so friendly and the best manners. The burgers were prepared nicely, it's a nice size burger. And you can get your choice of condiments on the side, there is a spicy ketchup, so good with fries."

"It took them 6 minutes after I ordered my food to put down the chicken for my order. When I asked about it, he said not my fault and turned his back to me. Floors needed to be swept but clean otherwise. Older gentleman was working the front. Took 17 minutes to get my order and it wasn't busy inside with only a few cars in the drive-thru."

"Stopped on the way to Victoria Tx and food was fresh, the cashier was super friendly and bathrooms were clean. Got food in timely matter and back on the road! Also they cut our burgers in half (special request) which we appreciated!"

"the place is clean the food was served very hot everyone was very friendly they brought our food to the table the guy who served us was very friendly he brought us capsum all very tasty I love those hamburgers and my children love them the same"