Franklin & Son Inc.

"Got a tire patched on the side of the road on my way out of the country, Tire did not make it but 3 hours before going flat again, come to find out the service technician damaged the tire upon patching it by rubbing the tire too deep, the tire was 8 months old and had never been patched prior. Contacted the store and received a run around story as to why I had waited so long to reach out. Being out of the country and being 12 hours away and being gone for 2 weeks. Mary was very nice but Reggie never reached out. Would not recommend this tire shop due to the work performed and the way things were handled."

"I paid $184 for a new tire I've had nothing but trouble with it since I got it and it has no warranty on it"

"Took a tire up there a month ago to get repaired, in and out with zero issues and great conversation with the gentleman inside,going in for a balance today ,so i can drive safely to Houston tonight.... great place and people, I'd highly recommend them for all your tire needs.."

"Last Sunday,my friends' family and I should have gone to Midland to have a tour.Unfortunately,my car's tire was flat,which was a terrible thing for alien.While with the great kindness of the resident ,sheriffs of Lamesa and Jimmy, the mechanic of your store,the tire of my car had been fixed and we came back Lubbock smoothly.Thanks for your great help."

"Great customer service. Took care of everything I asked for. They went out of their way to get the parts I needed for my long trip back to California. Thanks guys."