Rosa's Café & Tortilla Factory 5103 82nd Street, Lubbock, TX 79424

"Ordered food at the drive thru window. Y order consisted of chicken fajita plate. Got home and there were no flour tortillas. Why would you not put flour tortillas with a fajita dinner. Very disappointed in this. These are the same people that want minimum wages increased but take no pride in QCing the orders."

"What an amazing experience here. The service given by Ms Jennifer was some of the best service we have ever received. Supported by her amazing Manager Ms Kimberly, they made our first experience here one to remember. The chicken enchiladas in white sauce were a perfect 10. The tortillas were amazing and everything was perfect! We are coming back tomorrow!"

"Not the highest quality Mexican food but it is always a favorite place to go as the food IS very tasty and they make your orders very fast. We always love going there. Nice Mexican atmosphere! We do dine in and take out. They made a mistake with my last order and with my receipt they gave me what they gave me by mistake and made the correct plate in one minute. Service is ALWAYS great, and friendly!"

"I ordered a large to-go order for pick up at 6:30 on 10/13. The order was fresh and hot and on time. The staff were friendly and welcoming. The chips were crisp and flavorful. The queso was smooth and cheesy goodness. The guacamole was on point. The salsa was nice and spicy. The sour cream chicken enchiladas were absolutely delicious. The chicken and beef fajitas had a nice and smokey grilled flavor without being dry or tough. And the tortillas were divine. Everything was delicious. And everyone enjoyed the food and had a good time!"

"This location is not like the others.. this location sucks. First of all, and this is this location specific but $5 for two kid drinks is outrageous. Second, this location specific, sucks at putting a plate together. Got three chicken tacos and by the last taco, it was so soggy I couldn't even eat it. The one plus this location has is the bathroom was nice and clean. Overall, we will never eat at this location again, everything about this location just added to my anger."