Krispy Kreme,

4301 S Loop 289, Lubbock, TX 79423, United States

"Bad customer service and attitude went in Feb 13@ 745pm workers said they gave my order away to someone else because after two hours they give the items to someone else they were not apologetic and acted like they didn’t care and they said I should have gotten a refund when that was not true I was charged already, we as the customers ended up finding our order ourselves on the shelf’s, workers didn’t even take to second to check themselves. I don’t like it when customers have to do the work for actual workers. Workers that night definitely need a training or two on how orders work and customer service forsure…"

"Almost out of donuts. The ones I drive 90 miles to get they were out with no plans to make more. Past two experiences here have not been good. Must be under new management. The people working were nice and naturally the donuts they did have were good."

"How odd, to order a glazed 6 count of donuts and end up with 6 unglazed donuts. Took a bite thinking maybe the glaze seeped in and definitely no glazed. Terrific. I was craving some Krispy Kreme, I guess that's my fault, eh? C'est la Vie."

"Showed up at 10:30am. Lobby was closed with only the drive through open. Some guy had this place operating with some shoelaces and duct tape. I felt like they were completely unprepared to sell donuts. After waiting in line 20 minutes we finally got to the window to order (guy said on the intercom to just come to the window). There we proceeded in negotiation on what the guy could sell us and what he couldn’t. All of his machines are down for maintenance,of course. We got said donuts. Meh. Probably the worst KK in the country? Haha. If corporate could see this joint they would go into shock and coma. By the way, Man how I wish I had not negotiated that cup of battery acid that the fella said was coffee. My taste buds will never recover."