Pizza Hut 3545 North Yarbrough Drive, El Paso, TX 79925

"I ordered a medium pepperoni pizza with extra pepperoni but unfortunately I took the first bite and it had a hair. I called, spoke to manager and she gave me a medium no extra pepperoni and some cinabons. Unfortunately the bons had a hair, called twice nobody answered so I decided to go in. The manager didn't really say much so I asked for a refund, she said she couldn't do it that I had to call the morning manager. I called the morning manager told her the problem and it turns out they don't do refunds only store credit. She is asking for me to take the food back and get store credit, which I don't understand why the night manager didn't tell me that when I was there. Management does not know how to deal with customer service, especially knowing this is a health issue. I guess they don't need my business."

"I've never had such a flat pizza crust from pizza hut. It reminds me of little casears but was way more expensive of course. The pasta is pretty good though."

"Never had problems with their pizza but today they really disappointed us we placed an order over an hour ago we’re probably 4-5 blocks from them we tried calling to see what wa going on no answer no one picks up the phone so how are you supposed to place orders it’s 10/22/23 is there a holiday or something I’m unaware of and the reason why no answer no pizza no nothing!!!!"

"Went to the Pizza Hut located at 3545 N. Yarbrough Dr. yesterday. We ordered through the app. We ordered the two medium one topping pizzas. Both of our pizzas were terrible. They were burnt, dry, hard, hardly any cheese, burnt and old tasting pepperoni, hard to chew and tasted old. Seems like they were the some of the last pizzas that were left out, the ones nobody took. Last time I order from Pizza Hut. This particular location is always dead, never any cars no matter what time you go. Now I know why. Burnt, old, nasty tasting pizzas. Shame. They used to be really good, among the best. Such a disappointment. I wanted to get a quick meal for dinner for me and my daughters but I was just embarrassed."