Walmart Auto Care Centers

"Took some tires in to have them mounted and balanced and they wouldn’t do it because they were closing in an hour and a half. Rude people and no service at all!!! My tires barely made it to town and then had to deal with hateful people. Even the manager was no help!!!"

"Used to come to Walmart Auto and TireBecause it was a good price and they can get you in and outPretty quickButBut today I came to but 4 tires on motor n laws car the ASSOCIATE walked by me like I was invisible n I waited 10 min before she took my info had oil change an flat repair n front of me 3 people n shop pulled her car n 1 1/2hrs later customer care is just a name of counter and not a worthy goal now WISH I STILL LIVED IN THE PAST"

"I stopped here after another wal mart botched my oil change. I have never had better treatment at an auto center! The two men helping me were very thoughtful and walked through what they could do to fix up my car enough that I could keep driving. When they didn't have the right size screws, they reimbursed me for the ones I went to purchase at O'Reilly's. They stayed after close to make sure my car was set enough that I could continue driving and charged me nothing. Anthony and the others I talked to were wonderful!"

"My husband went in yesterday and wanted to get a new tire. The shop was closed but was sold a tire and was told to come back in the morning to get it mounted. He gets there this morning and first they didnt even know anything about the purchase of his tire and second and the most frustrating he was told they didnt have the equipment to get the tire change. Wait! What? Yes, a tire center told him they did not have the equipment or tools to change the tire. Third instead of offering a refund they sent him with the tire to go pay someone else to do the job they already got paid to do. By that point he was already frustrated with the staff that didnt even know what they were doing, he just took the tire and left. I usually get my tires from there and my oil change so I am baffled that this is what he was told. They definitely lost a loyal customer today!"

"My sister and I were traveling from Keystone Colorado to Lufkin Texas tonight with our 2 small children. My tire pressure alert went off & I pulled into the Walmart in Dumas Texas & found out I had a screw in my tire. Although they were near closing time, they were nice enough to stay open and help me and my family during a very stressful time during our trip. Michael, Juan & the nice young man at the register went far above and beyond what we expected & got us back on the road in less than 45 minutes. Thank you to that entire staff for being so kind."