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Professional Pool Services Inc.
1870 East Parrish Avenue, Owensboro, Kentucky, United States
About the Professional Pool Services Inc.
Professional Pool Services Inc. is a premier pool store located at 1870 East Parrish Avenue in Owensboro, Kentucky. We specialize in providing top-quality pool equipment, chemicals, and accessories to keep your pool in pristine condition. Our knowledgeable staff is dedicated to helping customers find the right products for their specific pool needs. Whether you are a first-time pool owner or a seasoned pro, Professional Pool Services Inc. is your go-to destination for all things pool-related. Visit us today and let us help you make a splash this summer!
Photos of Professional Pool Services Inc.
1870 E Parrish Ave, Owensboro, KY 42303, United States
Opening hours of Professional Pool Services Inc.
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Professional Pool Services Inc.
"Haven't ever shopped there it's my landlords business I just used to help them open and close the pools but seems like they service alot of ppl in Owensboro and surrounding areas so I recommend it if u need anything done for your pools"
"I sent a message to the text line after hours completely expecting a phone call when they opened back up & they answered back immediately and even FaceTimed with me to help us through our issue. They didn’t have to - but it’s our first year with the pool and she was so sweet and patient!"
"I contacted this company on 4/10/2017 to open a pool and spoke with Manager Christina who is in charge. They were asked to open the pool and fix a leak on the water pump, we scheduled it for Friday 5/12/2017. After the initial "open" (all they did was turn the pool on) I had to call back and inform her the leak was not fixed because the pool room still had water spewing from the pump. She seemed overwhelmed and actually made this UGHHHH sound on the phone call with me, and then proceeded to ask if I could email her after she let me know that "Sometimes the fixes vibrate loose, it might sound crazy but it happens" and that she would send someone out to repair it again the following Friday. Well no one came that Friday so I emailed her again since she asked for that to be her preferred method of contact . She then emailed me back in ALL CAPS that she would have to check with the technician later that evening and get back with me. Twenty-four hours later she never emailed me back, so I sent another email asking her if she had found anything out. One hour after that nothing, I was frustrated by this point (2 1/2 weeks since the initial opening) so I sent her another email voicing those frustrations. I Informed her that I was trying to be patient but the lack of communication was an issue and asked if her company would be able to fill our prior scheduled requests. Well that was two days ago and still no response. Ignoring your customers is no way to run a business. Needless to say DON'T WASTE YOU TIME OR MONEY WITH THIS COMPANY! They sent us a bill that did not even have the repair on there, so they charged us to turn the pool on and add chemicals which we could have done ourselves. This seems to be a trend for all the tri-state pool companies. Beyond frustrating."
"Have had my pool for over 5 YEARS. Christina and her father have went above and beyond for me. Wonderful customer service. Great price. Trustworthy. I highly recommend. I was very concerned when I saw the negative reviews. I have not once in my 6ish years dealing with them, ever had a negative experience. I hope that continues."
"Don't waste your time. More trouble than they are worth. Took two weeks to get an appt with this company, which I was happy to take due to needing some hot tub repair. I found out early in this arrangement, that they are one of few hot tub repair services in town. The technician never showed nor called at the scheduled date and time. I called the office the next day and left messages with no return call. Two days after the missed appt, the tech shows up unannounced and briefly evaluates my tub situation. Orders parts and I don't hear from them for two weeks. I call back and schedule another date for repairs which they were quite reluctant to do. The day before my appt I call to confirm, and the two women I spoke with were very confrontational and it was obvious that my job wasn't important, and they'd get to me when they could. She did try and justify the time lapse by explaining that they wouldn't work on my tub under 40 degrees or in the rain, which I understood. So I pulled the recent months weather and the conversation stalled with her. At that point, I decided to go elsewhere. I visited the facility to pay for my parts to get someone else to install. The way they maintain their facility and grounds are defiantly a reflection of their service."
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