Individual Tax Services 4809 West 103rd Street, Oak Lawn, IL 60453

"Well it has been a nightmare. Went to this tax service. Hank was doing my taxes, complaining about things, and upset I think because he wanted to eat his donut and drink his coffee. He put them through again, and it flagged the IRS. So I am now waiting 408 days to get it back"

"Dropped off my paperwork as instructed by the staff, 3 weeks later nothing was started. Had to leave town for work so I will have to file elsewhere. Poor customer service nowadays."

"My husband & I are always thrilled to get our taxes done by Hank. We’ve been going to Individual Tax Services for years and would never go anywhere else. Hank is honest, charismatic, and does a great job! Each visit we are confident that are taxes are done correct. Thank you Hank for being our trusted tax accountant!"

"My wife made an appointment to have our taxes and our 3 kids done by Debbie this year. They blocked of the time needed to do the taxes.We showed up early and she had taken a walk in instead of us in our time slot. So Hank took us. He was rude and very unprofessional! Told us he was doing us a favor staying late to prepare our taxes. Complaining the entire time working on them. He would ask my wife a question and then dismiss her as well as cut her off. She had everything in order so he did not have to look for anything but that was not good enough! Was very surly and incorrigible! At one point he asked my wife a question and in the process of answering it he told her she needed an edible! Couldn’t believe we had to pay for our taxes after having to deal with such a rude and unprofessional person. We will never go back to support that local business!"

"My wife and I have had Individual Tax Services prepare our tax returns the past 2 years. Deb and Hank do a wonderful job. They're friendly, knowledgeable, efficient, and are passionate about their job. If you live near the Oak Lawn area, you'd be hard-pressed to find a business better than Individual Tax Services. Call now because their calendar fills up quickly."