Brand Heating & Air Conditioning, LLC

"Kelby from brand was awesome. He actually cares about what he does, you don’t see that very often. Took his time and talked to me like a normal person. He went above and beyond. Very satisfied with the service provided"

"The Brand Service Manager who came to my house yesterday to do routine maintenance according to my service contract (Kelby Arvin) was courteous, took the time to explain everything to me, wore covers on his shoes when in the house, and gave me tips about how to prepare for the spring cooling season. We have used Brand equipment and service for years and have always gotten reliable, timely, and effective service. I recommend Brand service enthusiastically."

"The customer service with Brand was excellent. I had a problem with my furnace (negative temp outside) not working properly. Kelby Arvin came out and spent time troubleshooting and correcting the problem. He also spent time explaining the problem to me, what he was going to do, and how to contact him if any other problem arises. I also made sure I was now set up for their bi-yearly maintenance (Thanks Steve). Top shelf service. Thanks gentlemen!"

"I just wanted to follow up regarding the EXCELLENT service I received from Kelby today. Seriously, he was a 10 out of 10. Super friendly, helpful, and informative. You have a future customer in me guaranteed. Please let him know how much his work, demeanor, and service is greatly appreciated from me. Update as of 12/7/23: My 40-year old furnace finally failed and I had to get a whole new system. Steve was able to come out the same day that the system failed, and the day after that his son and Joseph were able to replace it. The Brand staff is committed to their customers through and through. All my questions were answered throughout the process and I feel confident moving forward with my warranty and system. Every staff member is personal, professional, and knowledgeable. Thanks, Brand!"