Walgreens,

3003 W Kessler Blvd N Dr, Indianapolis, IN 46222, United States

"The lady that helped me this morning was so sweet ♥️"

"The pharmacy is disorganized (forgot to order a vaccine, forcing me to go in a second time after they did order it), they are not communicative when issues come up, so be prepared to have to call them on your own time to find out how to fix it… frequently submit multiple requests to insurance, which obviously causes delays and denials. I will be switching."

"The last few months I have been going to the pharmacy on a regular bases for a family member. I was disappointed that CVS on 30th & Lafayette had closed down forcing me to look for a new place. I have been pleasantly surprised by the much improved service that I have been receiving since I started going to this Walgreens. Though I am disappointed by the limitations on the hours, when they are open, they give really great service. There is a young lady named Adrianna who is fast and friendly. The pharmacist that I have seen on a regular bases has gone out of his way to help me in dealing with health insurance and communication with the doctor. I truly am amazed by their efficiency and fast pace movement while still acting like I am the most important person for that moment. There have also been a couple of other people who I have seen that are always friendly and do their best to help me. I so appreciate their efforts during this difficult time of every pharmacy being understaffed. (I am sure that is the reason for the limited hours) but it is worth it for me to go to them because I know they will take care of me."

"I took a prescription to be refilled first I was told my insurance would not cover it I told them it was a vet prescription and I would pay cash then I was told it was out of refills I told them it had two refills left until September they then said that regardless of the prescription it is only good for six months. I called the vet and was told the prescription is valid open and ready to be refilled. Do not trust these people they are not professional."

"The store & pharmacy need serious help. The exterior of the property sets the expectations. Dirty, unkempt, employees seem unhappy and zero moral. Employees seem defeated & overwhelmed, in return providing poor customer service. Wait times are horrible, it doesn't matter if you uses the drive up or go inside. Per the pharmacy tech Walgreens has a week long backlog & hundreds of prescription un filled. 9/12/22 @ 11:31 Update: Called Walgreens local business office, to voice my concerns. I received a return call from the store manager with in minuets. Apologizing for the delays & stating staffing was the issue. I've been going to this Walgreens for the past year, quite frankly it's a management issue. Even the pharmacist is rude for pete sake. Poor customer service & rude behavior is deemed acceptable. On my part work on being more understanding and try a different approach. 9/20/22 still one star"