CVS Pharmacy,

4051 N Lincoln Ave, Chicago, IL 60618, United States

"Pharmacy here is horrible, the brunette lady with bangs & a country accent is so rude to customers. She hung up on a customer & raised her voice to them. She kept dismissing customers and rolling her eyes."

"this pharmacy absolutely sucks. the workers are very unhelpful and very u organized .When i tried to pick up a prescription that i’ve recently picked up here before, they told me they couldn’t do it as it got “transferred out” but could not tell me where it got transferred to. then they had me call cvs speciality, which I was then told to call this pharmacy back who then told me to call my doctor back to re request the prescription. after all that a pharmacist called me and said there’s nothing they can do . then when I tried to order it overnighted to this CVS they blocked my order from coming in. Absolutely petty and terrible service"

"Walked in at 5 till close (I get it that's annoying I work customer service too but the only time I could come in was right after work) pharmacy was already closed, and three other people were trying to get the guy's attention. He made eye contact with me and walked away. I get it, you want to be done for the day. But if someone comes in even one minute till close you're supposed to help them. So now I can't get my meds and I'm frustrated."

"Made an appointment to get a Hep A vaccine for work, and called ahead to make sure it was there and in stock after my previous appointment was canceled at another CVS location because their vaccine had expired. Finally checking in 2 hrs later for the appointment, and the pharmacist told the technician to grab the wrong vaccine from the fridge, so I corrected her. She said “you’re the one who called ahead, you said you wanted Engerix” (which is Hep B, and not what I said or made my appt for) and told the tech again to grab the wrong vaccine. Truthfully, I don’t think she knew the difference between the two. Turns out they didn’t have the Hep A vaccine. I asked her to call another CVS and advocate for them to take me as a walk-in since I now had 2 canceled appointments and it was now too late to make another. She instead told me to go to the Minute Clinic (which doesn’t take my insurance), pay out of pocket for a $300 vaccine, and then mail my receipt to my insurance company to be reimbursed (which does not work and I’d have been left with the bill). If I hadn’t known the brand names of the different Hepatitis vaccines or been up at the counter while this was happening I’m certain she would’ve given me the wrong vaccine. I don’t know if this location is just chronically understaffed or this person in particular is the issue, but this is a safety issue and they are going to harm a patient if this isn’t addressed. There are medications that sound much more alike than “Havrix” and “Engerix-B.” Not one apology the entire time either, just continued to say it was my fault for calling and asking for “Engerix-B”"

"This is by far the worst pharmacy I have been to, with the exception of two staff that I believe are the actual pharmacists. They are soooooo rude and sloooooowwwwwwww! It is in walking distance to my house, so sometimes I go there. I am quickly reminded why I don't. I have walked out several times bc they piss me off 9 out 10 times"