Walgreens 7945 West 95th Street, Hickory Hills, IL 60457

"Worst pharmacy service ever ! The staff is s Rude and speak in tough way seems to me they doesn’t want to work .."

"Always go here when is everything close ,its alright and convenient"

"The pharmacy is the worst ive ever experienced, the rude African American lady on phone lied to me and hung up on me. Was trying to transfer a prescription from a different Walgreens to this one i made sure to ask the pharmacist if they had the medicine my brother was prescribed and needed and she told yes they have it so i called his doctor so they could transfer it they did n then 30 minutes later called and asked when the prescription will be ready and she told me I'm sorry but we don't have any in stock. Seriously??? So when i called the 1st time they lied to me?? Then told me we'll have it tommorow waited all day and again nothing in stock and told they told me tommorow again. So i waited 4 days for a prescription for my brother who desperately needed it. On the 4th day i was finally fed up with there games and was sick of jumping through hoops, i tried explaining to this African American lady that the pharmacy has played games with me for 4 days and that i needed my brother's medicine immediately then she told me well you need to call your orginal walgreens and have it transferred i told her over 4 times the prescription was already transferred by his doctor and that I've been waiting for 4 days already and everyday it's tomorrow tommorow tommorow she wasn't listening to me and she was very rude and unprofessional and hung up on me. So after 4 days i had to call his doctor again and tell them what kind of games this Walgreens was playing with us and his doctor finally stepped in and dug up a Walgreens that actually had his medication available and transferred it, i went to pick it in 30 minutes n boom we were finally helpedd. THIS PHARMACY HAS ZERO PROFESSIONALISM AND ARE LIARS AND NEVER ANSWER THE PHONE AND WILL HANG UP ON YOU IF YOU CATCH THEM IN LIES. AVOID THIS LOCATION. THAT AFRICAN AMERICAN LADY NEEDS TO BE FIRED ASAP FOR LYING ABOUT HAVING A PRESCRIPTION AND HANGING UP ON ME PLAYING GAMES!!!!!!!"

"Worst customer service I have ever experienced. I needed a manager to scan a coupon for me because the employee would not scan it for me. He insisted I needed to scan on the app. I searched app and it was not there. He never smiled at me and was very rude. Did nothing to help me. Then the manager was exactly the same. No smiles. Just rude. I even explained how I felt treated badly and how they were not very nice. All she says well I'm sorry and shrugs.I honestly am embarrassed for this store. I will be avoiding this location from now on even though it's the closest one to my house. Walgreens you need to hire better management and employees that actually care about customer service and overall kindness."

"The African American woman at the pharmacy was very professional, very nice... but the young Arabic girl was unnecessarily rude. I called to give my insurance information and she had a terrible attitude on the phone. She hung up before I ended the call and when I saw her in the store she looked at me and rolled her eyes. I don't even know her. I'm sorry the African American woman has to work with such a rude coworker. I will be using Express Scripts from now on."