Walgreens 15 North Buffalo Grove Road, Buffalo Grove, IL 60089

"The staff are clueless. I asked if I could purchase a money order, I was rudely told that I needed to go to the kiosk. I followed the kiosk instructions and went to the cashier for receipt and payment. She prints a receipt without the money order. I let them know this does not look like a money order and does not say money order anywhere on the receipt. A male came over and said this transfer is the only service they have. I said well when I asked you for a money order, you should have told me you don’t have that here instead of rudely telling me to go to a self-service kiosk. Now I have to call the 800 number of WU to get my money back and go to a different location that actually provides the service they claim. Ridiculous! No apologies, nothing."

"It must be intentional. I’ve been living in the area for almost 15 years and this is the worst pharmacy you could possible go to in the area. They are always understaffed and have too many prescriptions to fill. You’d think Walgreens would address this by now but apparently you make more money when you understaff your stores - to the customers and employees dissatisfaction. This is a chain drug store that provides horrible service in the name of corporate profit"

"THE ABSOLUTE WORST PHARMACY! Ever. Avoid this place like the plague if you can. They mess up EVERY SINGLE SCRIPT. Terrible communication. I understand this is a high volume pharmacy, but it doesn’t matter, GET IT TOGETHER! It’s actually pretty easy embarrassing. The assistant manager there is clueless. Doesn’t know how to talk to to customers and is blatantly rude. I’m so fed up with this place and I’m sorry to live right next to it. I’m not the type to leave bad reviews, but this place deserves it. Ridiculous."

"I swore I would never come to this Walgreens again but they put a prescription through for my son as it was in the system. This is the MOST HORRIBLE store I have ever been to. I literally just witnessed the manager yelling a customer to go to another Walgreens to fill an urgent prescription because they are too busy here. They don’t know what they are doing… they are always EXTREMELY RUDE, and they are ALWAYS DAYS BEHIND. And of course the Walgreens app has disabled the ability to leave a review. Will deter anyone and everyone I know from ever going here or another Walgreens."

"Personally this has happened more than a few times that a five year old is waiting for antibiotics , having 101+ fevers, and taking fever reducers every four hours but this pharmacy can’t fill order for a standard drug “available” in with them for more than 30 hours because they are “backed up”. To do good in society, they (Walgreens) don’t need to carry corporate promotions but do their job well and it helps society.. what a disappointing pharmacy to go to. Taking my business away from Walgreens who doesn’t have basic empathy for their customers. 1. Too slow to fill orders.. order fill took almost 24 hours last few times I remember 2. pharmacist won’t be available on phone most of the time even if there are just one caller ahead. 3. Be aware of phone message stating order is not ready. Many times it’s just they send some query to insurance which never got resolved."