Norton's Florist,

401 22nd Street South, Birmingham, AL 35233

"I was extremely pleased to find out that the recipient of these beautiful flowers received them on time as requested, with no extra charge. She was returning from the hospital and said that these flowers brightened her day and made her feel loved! Thank you for all the support I was given. Norton is a wonderful florist to deal with."

"Used to have good, quality flowers but I don't know what happened. The last three times I've bought flowers from them, they started dying and significantly wilting the day after bringing them home. Very disappointing considering these were nearly $100 bouquets."

"I placed an order online on Friday morning for a Saturday delivery. I chose the window “anytime before 4pm” and this gorgeous arrangement was at my mother in law’s doorstep at 8:30 AM! What awesome service and beautiful flowers! The online ordering was super straightforward and user friendly. I also received an email update when it was delivered! Highly recommend this florist."

"I was highly recommended to purchase at Norton’s Florist for a special gift for date night and I was highly disappointed with the customer service and product that I received, even after it was remade. I first engaged with Norton’s on October 12th when I called to put in an order for 2 dozen tulips to be told that they do not have any because they are not in season, but what followed was an extremely unprofessional statement by the lady over the phone. She said “are you on our website? Do you see any tulips on there?” That was my first red flag that I should have never bought from this place. Next, I ordered 2 dozen pink roses to be picked up the next day (October 13th). I arrived on October 13th to pick up the flowers to be handed a very disappointed batch of pink roses. Most of the roses look wilted and not much life to them. I mentioned to the worker that I was not happy with the roses only to be gaslit by saying that there was nothing wrong with the roses and they were not wilted, even though they clearly were. They ultimately agreed to remake them with additional pink roses that they had, but I had to come back a couple hours later. I returned and they were better than the previous version, but after the bad experience I had there, I highly do not recommend anyone shops here and look for another florist in the area that will have better customer service and quality about their work. I am extremely disappointed that they came highly referred and they have other customers saying good things about them."

"I ordered an arrangement of Pastel Pedals, and it is absolutely beautiful. My sister, who is particular has been raving about the arrangement all week. It’s unique, stayed fresh for days and was well worth the money! Highly recommend Nortons!"