The UPS Store 1101 Cumberland Crossing Drive, Valparaiso, IN 46383

"I have always gone to UPS on Cumberland Drive in Valparaiso Indiana. The employees are very kind, and will help in any way. I live 10 miles away, and that is the only UPS I go too. The Manager was helpful to me, and his employees as well, jumping in when its busy. I have also worked with UPS in my profession, and the drivers are amazing. Respecting packages, and not just tossing in the truck, as I have seen others."

"Amazing customer service, I'll never go to a different UPS Store!! Employees know what they're doing and work in a fast timely manner. I'm very happy with my experience here!"

"I've been using this stores for years and I've finally gotten to the point were I'm tired of the employees treating me like I'm an idiot. In the last month my husband attempted to do an Amazon return (in original pristine packaging) and the UPS employee rejected it because the Amazon boxes are no longer up to UPS standards. This morning I attempted to return an Amazon Prime Wardrobe order. Amazon directed me to repackage in the 3 original boxes their merchandise came in. I did this. But the employee rejected it because Amazon only created one label for shipping. I actually think this was Amazon's error. But the employee treated me like I was stupid and kept telling me how I packaged it wrong, when all I did was follow the instructions I was given. Which I verified when I got back to my car. I will be using USPS and Kohls drop-off from now on!"

"They were friendly, informative, and knowledgeable. I appreciated the customer service and the efficiency. I also thought the store was rather neat, clean, and inviting. This was my 1st time in this particular location and they made a great impression."

"I always use this location. I have never waited more than 2-3 minutes. The staff is super friendly and helpful, especially Stephanie! Thank you!"