Smoochie Pooch

"I have been to this Smoochie Pooch location about 3 times. Two of the times, we had Jillian as a groomer. My dog is afraid of baths, due to a bad experience at the vet. Jillian is so amazing with him - he always comes out looking amazing and he comes out wagging his tail. You'd think I dropped him off at daycare or at Grandma's house! Jillian also makes sure to ask how I'd like our dog trimmed. She takes great care to listen to exactly what I want. She also reports back to me if she ever finds a bump or any red spots under his fur. Highly recommend - I cannot argue with a clean and HAPPY dog!"

"My pup and I just recently relocated back to the region and I'm so happy we stumbled on Smoochie Pooch Schererville! After a bit of confusion around his grooming schedule, my dude was starting to mat and with the recent cold snap, I felt like the worst owner bringing him to get groomed. But they were so amazing and saved as much of his coat as they could, I know that had to have taken some time and patience so thank you so much! The whole staff is warm and welcoming and made our first experience fantastic from scheduling to pick up! We can't wait to come back next month!"

"Great job with my dog Zeus! Making the appointment was easy, my husband had to bring him as I was stuck at work. But they did a great job! He smells so clean looks so cute and the festive holiday bandana was a nice touch! Thank you!"

"I have been to the place more than 3 times and have never ever had such a horrible experience. Look at the photos of my dog to prove it. Look at her face and ears. The groomer “Sydne F.” called me 20 minutes into grooming and stated “I am putting up your dog up and you need to come get her now” Asked to speak with a Manager and she said there was not one available and I l could talk with someone when I picked up my dog. I informed her, no - someone needs to contact me back and asked how much of the service had been completed. She would not tell me and not confirm a call back. When I got back to pick up my dog they charged me $30 and refused to show me the dog so that I could see her condition before I made partial payment. I asked what was the full charge, they said $60. I informed Sydne she would need to show me what had been done that warranted them charging me at all for incomplete services. I even said, you can show me thru the glass viewing window. She refused until the Receptionist intervened and said we can show you the dog. The groomer is not well trained, experienced or suitable to work on dogs or with customers. The dog is a Maltese. Again, it’s not what you say, it’s how you say it."