PetSmart 1511 Illinois 50, Bourbonnais, IL 60914

"I just wanted to say "Thank you" to the groomers at the Bradley store. Missy looked so good when I picked her up. I am very happy with the groomers at Bradley and highly recommend them."

"Grooming - Taylor We moved out of the area & I still will drive down to take my dog to see Taylor. She takes great care of my dog. He’s a Great Pyrenees, and he leave there looking like a perfect little fluff ball."

"This is a store where you go to purchase tropical fish if you want to obtain fish that are starved and emaciated. I really do not at all believe that they feed their fish in this store. Perhaps they do it to "save money." The Humane Society should monitor this store's activities. The manager should be fired (in my honest opinion). It's horrible (what is going on here)!"

"Out of all of the petsmarts I've ever been to and I have been to a lot LOL This is by far the best one. No matter when I go in there. No matter what questions I have The associates and managers are always absolutely amazing. Any employee I have ever come into contact with there Has always had excellent customer service. I have not had one bad experience at this petsmart. And I have lived in the area for 7 years. Twice In the last month I have been there stressed as all get out because of food change decisions and Shawn has helped me with his knowledge and helped me feel more confident in my decisions. AMAZING STAFF AMD AMAZING STORE. They all deserve a raise and as much praise as possible. Management also get a huge HIGH FIVE because i have been in customer service since i was 15 and i know that without great management support, a great atmosphere like this petsmart has would not be possible. 100000 STARS Keep being fabulous!!! You guys ROCK!!!"

"Please don't take your dog to get groom there took my bichon there for the first time and my heart ached just see how bad they left her. Her stylist name was Cheyenne. Manager was understanding and tried to help but at this point the damage was already done. Look at her ears and tail she is so short am disgusted.Never again will i go there"