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Petco
17930 Halsted Street, Homewood, Illinois, United States
About the Petco
Petco is a renowned pet store located at 17930 Halsted Street in Homewood, Illinois. As a one-stop shop for all your pet needs, Petco offers a wide range of food, supplies, and accessories for pets of all shapes and sizes. Whether you have a dog, cat, bird, fish, or reptile, Petco has everything you need to keep your furry, feathered, or scaly friend happy and healthy. With knowledgeable staff and a commitment to providing top-quality products, Petco is the go-to destination for pet owners in the Homewood area.
Photos of Petco
17930 Halsted St, Homewood, IL 60430, United States
Opening hours of Petco
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Petco
"I went to this store for an online order pickup. I approached the front register where I stood and was never greeted or acknowledged. There was a Caucasian blond ponytailed female who was at the register assisting another customer. Apparently, the customer had to go back to her car and the cashier was waiting for her to return. As the cashier is waiting for the other customer to return I continue to stand there and still no acknowledgment. No… Someone will be with you shortly, no nothing. This cashier continues to look at me as she waits for the customer to return. At this point another Caucasian blond hair gentleman approaches the front no acknowledgment from him either. He proceeds to another register and asks for the next customer in line. Mind you, at this point the lady is still waiting for the other customer to return and no one has acknowledged me. I finally had to say excuse me, I was here before this other customer walked up. I’m just here to pick up an online order. The lady proceeds to look at me and roll her eyes as she asks me my name. Goes over to where they keep the orders and rudely hands me my order. Still no proper acknowledgement no thank you for shopping at Petco… NOTHING!! Very disappointing experience. I have shopped here for years. However, this will be the last time. The customer service in this store is unacceptable and the online pickup process needs to be improved. DO BETTER!!"
"Very poor customer service. About 2 weeks ago the “gentleman” who’s responsible for the fish sold me two gold fish. I know it’s not common for some people to remember their customers but you would think when it comes to selling an animal you would remember who you sold it to. I guess not. I came in to get a gold fish and he REFUSED to sell it to me because he saw that I had a bigger tank in my hand. You already sold me two gold fish 2 weeks ago and I told you I had a tank then. Now when I come to get a bigger tank and a newer fish it’s a problem? Another young lady who was also working there offered to help me and I pointed to the fish I wanted. She says “okay and what are you gonna put it in?” I said “The tank I have at home.” She then pretends like she’s getting ready to give me the fish but she walks to the side to text the gentleman that I don’t have a tank ready. Just because you see me getting a new tank DOES NOT mean I don’t have one already. You see I asked for the fish but I didn’t have any fish food with the new tank I was getting. Did you think I didn’t have fish food either?? Did you think I was going to starve it?? I wish the people who work there would stop being ignorant and listen to their customers. Because when I said I already had a tank and I wanted an upgrade I was ignored. Ignoring black voices during black history month. How original. WORST service I have ever received."
"We had an appointment at 8:15am. Our personal Groomer Dre was waiting for us. He did an excellent job as usual with our puppy and called us when he was done. Very pleased with the visit and will return in 3 weeks☺️"
"Don't buy fish here. I've given this store 3 chances. There won't be a 4th. Each time I've been there I've seen dead fish in tanks, poor maintenance and I asked the associate, they do not quarantine any new incoming fish. I bought over $60 in fish, it's been 3 days since my purchase and each day another dead fish, all guppy. My water parameters are good. I've got four tanks and maintain them all very well."
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