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GoodVets Streeterville
227 East Grand Avenue, Chicago, Illinois, United States
About the GoodVets Streeterville
GoodVets Streeterville is a trusted institution located at 227 East Grand Avenue in the heart of Chicago, Illinois. Our facility offers a wide range of services including veterinary care, health consultations, pharmacy services, and a store for all your pet care needs. Our team of experienced professionals is dedicated to providing the highest quality care for your furry friends. Visit us at GoodVets Streeterville for all your pet health needs.
Photos of GoodVets Streeterville
227 E Grand Ave, Chicago, IL 60611, United States
Opening hours of GoodVets Streeterville
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
08:00 - 16:00
Reviews of GoodVets Streeterville
"TL;DR Our dog, Stella, went from being a perfectly healthy, happy, energetic dog to a diabetic, emaciated, almost fully paralyzed dog in one month… all because we took her in to have a hot spot cleaned. She was put to sleep one month after coming to GoodVets. We are writing this so any pet owner never has to experience what we did. We brought Stella in with a hot spot. They had to sedate her to clean it and shave the fur around it, but they did not shave the fur at all. Her fur got matted in the wound again, and we had to bring her back the next day to have her undergo more sedation so they could properly clean it. They put her on prednisone. Within a few days, Stella was drinking much more water than normal and having accidents in the house. We limited her water intake to 3x her normal amount (although she would have drank way more). GoodVets told us this was all normal and it was ok to continue limiting her water. We later found out this was dehydrating her. Two weeks after the hot spot, we found Stella in the middle of the night unable to stand. My wife and I helped her up and she pooped right in front of us. We took her to the ER at 3 am. They said to have her rest and see GoodVets in a week. In the morning we told GoodVets and they agreed. They continued to dismiss our concerns about all of the side effects she was experiencing. We noticed through Stella’s fur that we could feel her bones. She was still acting very weird, so we brought her in the next day. She had gone from 80-85 pounds to about 70 over these two weeks (She was a malamute, so we did not notice her weight loss through all the fur). They still were completely unconcerned. They ran a blood test anyway to alleviate our concerns and found that she had developed diabetes, a known complication of prednisone (Excess thirst and urination we later found out are also side effects of diabetes). Although there is no way to confirm with absolute 100% certainty that the diabetes was caused by the prednisone, it would be a shocking coincidence for Stella to have developed diabetes by chance the same week she went on a drug known to trigger diabetes. She also had never shown signs of prediabetes prior to this (e.g. frequent urination, excess drinking, cloudy eyes, vomiting, increased/decreased appetite, weakness/fatigue, etc.). We were referred to MedVets as an emergency case because they thought she may be DKA. MedVets ran more tests, had us wean her off prednisone, and began Stella on daily insulin. Meanwhile, Stella’s condition continued to noticeably worsen every day. She could no longer use her back legs to stand or walk. We had to carry her and support her for everything from eating to drinking to going to the bathroom. Out of desperation, we took her to another vet that we were referred to. They told us that she was in extreme pain and that if we were able to stop her rapid decline, the best case at this point would be hoping to have her walk on her own again after rigorous physical therapy (and that was a complete uncertainty). We felt that was an unfair choice to make for her and made the decision to put her to sleep. Although prescribing prednisone was probably an aggressive treatment for a hot spot, that is a doctor’s judgment call. However, GoodVets dismissed our repeated concerns about Stella’s extreme side effects, never noticed her weight loss despite being weighed at appointments in their office three times over the two weeks before she was transferred to MedVet, and has not accepted responsibility nor acknowledged their role in Stella no longer being here. Stella might still be here if they listened to our worries and responded accordingly. Stella went from being a perfectly healthy, happy, energetic dog to a diabetic, emaciated, almost fully paralyzed dog in one mont. All because we took her in to have a hot spot cleaned. We asked GoodVets to cover her medical bills. They referred us to their insurer who offered a fraction of the bills we accumulated. We declined. We never heard from GoodVets again despite reaching out to them via email."
"Very nice facility. Warm and friendly staff. Dr. Schauer was very gentle and put our normally anxious dog at ease during his exam. He spent so much time with us going over our dogs history, as this was the first visit, and answered all of our questions. We did not feel rushed and left very confident in the care he received."
"I was absolutely in love with how kind and knowledgeable the vet was. She was very nice, and had a good sense of humor but was also very informative and detailed about my dog's health and about the overall exam! Additionally, I was very excited that she appreciated how much time, training, effort and care I put into my dog."
"Dr. David Lee was excellent. Kind, caring, sensitive. He never pushes any treatment or therapy. We have experience with "merchant veterinarians" who propose intense, expensive treatments. We feel like his only interest is in the good health it our cat. Highly recommend Dr. Lee Agree."
"Every employee goes out of their way to be exceptional. They listen and care, they’re personable and comforting, they’re open outside of the standard 9-5 hours! My first visit was for an emergency. The actual doctor followed up multiple times in the days after to check in and answer any additional questions I might have. I’ve since made it my primary vet and I’m so grateful to have my city kitty in their care."
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