Paul Davis Restoration of Greater Birmingham

"I have lightning strike my home, which resulted in a fire. My insurance suggested using Paul Davis as a means of streamlining everything so that I could get back in my house faster. I can’t say enough about how grateful I am to Paul Davis and everyone who touched my case during this time. They have been so professional, patient—and they have done amazing work. I trusted everyone on my “team” from Adam who I saw so often who did so much of my mitigation, to the crew that packed out my contents and moved me out, to Casey and Austin, Ryan and Whitney who were always accessible and patient through my one million questions and worries. Honestly this experience has been so awful and stressful—but the folks from Paul Davis have been my North Star through this process. They’ve helped keep me calm, explained everything, and done quality work. I wouldn’t WANT to have to go through this again—but I wouldn’t do it with any other company."

"Paul Davis was recommended after we had smoke damage in our home. We were told they would come in and pack up all of our belongings to have them cleaned and then returned to our house once the inside was cleaned. The staff was difficult to work with throughout the entire process and we were out of our house for 3 months. All of our belongings were returned still dirty and not cleaned as we were told. Several items were found broken, including a KitchenAid stand mixer, while unpacking and Paul Davis refused to pay the full amount to have these items replaced. We will not use this company in the future and do not recommend."

"I had a shower pan leak that damaged my subfloor and it was a mess. Justin showed up and he was very professional about the situation. Justin gave me the plan to get the bathroom dried out and the following day he had his guys Ethan and Garrett come out and do the work that Justin said they would do. I’m very impressed with the way they were able to get the bathroom cleaned up and ready for the next step. Thank you Justin,Garrett, and Ethan for the honesty and hard work!"

"Paul Davis Team of Professionals walked me through a devastating Christmas Eve pipe flood. They advised me every step of the way with utmost professionalism and courtesy. They did a fantastic job with their workmanship and keeping me up to date and calm during the entire process. I highly recommend them. Very fortunate that they answered my call on Christmas Eve. Big Thanks to Olivia for making me feel that everything was going to be okay."

"We had a small kitchen fire and our insurance company recommended Paul Davis Restoration to us. They came the day of the fire to clean the air and the next day to assess the damage. After all the promises and the lies they returned our belongings with roaches and lied about it. Not everyone in this company is awful but there are a lot of them. Through this whole process one person remained a man of his word and that was Jason our contractor. Austin who is over mitigation hung up on me when I called to let him know that the cleaning they charged our insurance for was not done and that I had to clean our things. I also told him that they had roaches in the boxes they brought back to our home. We were totally disgusted and disappointed with this company. After all the checks cleared we heard nothing from Lyndsey who was right there for us until they got the money. I would never recommend this company! Just an awful experience. James Hindman proved to be a disappointment as well. This company gets a whole zero from me."