Riley Physicians Pediatrics - Meridian Crossing

"I absolutely loved my 10 month experience with Dr. Wiese. The nursing staff was awesome and my baby loved it there. I am giving a 1 star review because of the phone call I received today. My daughter is 10 months old and has always been seen by Riley Pediatrics since the day she was born. She had her 10 month appointment schedule for tomorrow and then they called me today to tell me they can’t see her because of her insurance. I explained she has had the same insurance since she was born and they said it was an error on their side and they have never accepted her insurance. They told me to call our insurance company and give them a nation ID number, which I did and my insurance said oh they are in our network and she is authorized to see Dr. Wiese. Called Riley Pediatrics back and said well we don’t accept it, and I asked if another doctor did and she said no one in the Riley network accepts it. This is frustrating due to the fact I loved the staff and I would have loved for my daughter to have the same pediatrician. A little bit of further explanation to help me understand instead of giving me the same answer over and over again would have been nice and not have waited until the day before her appointment. Now my daughter has to start at a new doctors, miss her vaccines for this month, and wait an additional month before I can get into another doctor in my area. I was so impressed with Riley until today and now I am beyond upset and frustrated. They failed on their end and had no patience or advice to give me."

"I love this doctors office, coming from People's Health where they wouldn't do anything for my daughter. After many many trips and 2 Riley hospital trips, I was recommended to come to this office. Whenever I had a question at this office they answer everything for me. The office staff is amazing and they love my girls. They are so patient with my little ones. Thank you Dr. Weese for always taking amazing care of my kids for me!!"

"Wonderful staff very warm, compassionate, and friendly"