Baume Psychological Services, P.C. 12337 Hancock Street, Carmel, IN 46032

"We have been very pleased with our care at Baume Psychological. We have seen multiple therapists for our family and highly recommend Randy Dewell and Lisa Wilson. We also have had psychological testing completed by Carrie Brosmer and found her to be both insightful and thorough."

"Both of my boys went here for therapy. We had a great therapist named Randy whom both of my boys felt very comfortable with. We recently came back to this office to start therapy with Randy. The last time I saw Randy he stated the he had no appointments that day and would need to schedule a new appointment. I was very confused because we had been corresponding by text and had agreed on that appointment date and time. I still have the email from him confirming that information. I called and left several messages for Randy to call me so we could set up a new appointment. HE NEVER CALLED BACK.....AND TO THIS DAY STILL HASN'T. I was lucky to find a new therapist for my child. Apparently,Randy felt as if we weren't worth spending his time on. We also had billing issues but that is a whole other story. Dealing with Dr. Baume was a joke. He never spoke,smiled or even acknowledged us. I guess we weren't good enough for him to even waste his time on myself or my family. To this day I still have not received a.call from Randy,my boys therapist. People wonder why their is such an issue with mental health. The answer is simple. People just don't care anymore.I DO NOT RECOMMEND THIS GROUP OF THERAPISTS. They really just have an IDGF attitude."

"I highly recommend Baume Psychological Services, P.C. This office is very nice and comfortable. Since day one, I have received the most professional service and care. I appreciate the flexibility in scheduling and the fact that my counselor takes the time to schedule our sessions, personally. While it's important for counselors/therapists and clients to be the right 'fit', it's not always an easy task to accomplish the 'fit' part. My experience has been 'the perfect fit' with my counselor. The reception/front desk is very friendly and pays attention to details when working with me, as well. I'm so glad that I found an office that could help me, when I needed it most."

"I would not recommend this office to anyone. My 5 year old son was seen by one of the social workers that had very little experience and did not know how to talk to small children. It seems that we were added to her schedule because she wasn’t busy at all. We were scheduled immediately and seen I believe the next day. After a few sessions, I quickly realized this therapist was not right for us. When I called to voice my concerns and switch to a therapist better suited for my son, Dr. Baume said he could not help us. Really? You’re turning away people that need your help? I really hope this isn’t happening to other people. We ended up going to another office that was very responsive and very willing to help us. Now my son has the help he needs."

"I'd give a this office a negative rating, if I could. I cancelled an appointment in January 2015 and was charged a "late cancel" fee. However I spoke to someone in the office and explained the therapist wasn't working for my son and we wouldn't be back. They said they would adjust the fee. Then much to my surprise, 2.5 years later I was sent to collections for a $35 fee. Collections! I called and was told by the office "there was nothing they could do." In a service industry, you should provide good service. This office doesn't do that."