Simpson Maintenance, LLC 340 Coleman Road, Sulligent, AL 35586

"Great customer service!! Replaced my door in a timely and professional manner!"

"Professional people with good knowledge of appliances! Definitely will call them if I have any more issues!"

"Beware. This company damaged my brand new washer/dryer unit. The technicians were very vocal about not wanting to work on my unit, which was fine, but they still took it apart. They then reassembled it incorrectly, and scratched the side and door of my unit, as well as my laundry room wall. After contacting Simpson Maintenance, I have waited a month and had no response. They are unwilling to come out and properly reassemble my unit and have made no attempt to repair the damage they did to my new machine."

"I had them scheduled through my warranty to come on a Thursday to fix my dryer. I received a phone call saying nobody was available Thursday and that someone would call me to schedule me for the next week. I never got a phone call and I had to call 3 times to get in touch with someone. I was then told I was scheduled for next Tuesday. Nobody came or called to tell me there was no availability. I had to call them again several times just to be told they didn’t have anyone to service me and she didn’t know when they would. Horrible customer service. If you don’t call yourself to stay on top of them then you will not hear anything regarding your service."

"I had a SEVERE fly infestation as I had not been able to clean due to a bad bout with my chemo. I did not blame the boy for leaving then,but he ghosted me. Despite the fact I called and said the fly problem was abated. Every time he came he left something and he told me he still had another part for my dishwasher which is still not working right five months later."