Indy Trading Company

"Formerly Family Powersport. Incompetent crooks. Zero communication about orders that are outstanding for nearly a year. They won't answer phones, emails, shutdown their website. If you order from here you will get screwed and have to resort to contacting BBB to get your money back."

"Tried to purchase a bike for my son in June. Was told there was a delay in product because of Covid. Waited a couple months and got an email saying product was available and being sent out. Couple days later got an email saying I need to ask my bank for a chargeback and that they didn’t do business with the company that charged my card. My bank denied my chargeback because it had been over 6 months. Had been trying to get ahold of Katrina Pohl-Manley (owner of the business) she blocks my number. So I called on a private number until she finally answers. Cusses me out, tells me I’ll never get my money back and to file with BBB (which I already had, she does not respond to them) I plan to file a small claims case against her and hopefully STOP THIS TERRIBLE FRAUD OF A PERSON. She “owns” family power sports, Indy trading company, and NEXT moving and storage. So don’t ever do business with any of those!"

"Worse experience I ever had in my life.I've been waiting on a refund for like a month and its extremely hard to even speak with someone who sounds like they care and are trying to help. The service is horrible atleadt give refunds back in a timely manner. There is no delay when funds are taken for purchase.I would never recommend this place."

"Tried to purchase an ATV from this company. Got an email stating my payment was recieved. Tried to call customer service and got a "call service". They tried to transfer me a couple times, no luck. They took my info told me that would have some one call back, no luck. This has been going on two days now. I submitted an email to cancel my order, haven't heard back about that yet. I just want a refund and to never have to try and get a hold of anyone here again. I have sent a complaint to the BBB for customer service for this company."