Tuscaloosa Metro Animal Shelter

"The employees here or at least the ones I’ve dealt with so far are very sweet! I don’t know everyone’s name I think one was Raquel and idk the girls name that assisted me with my early bird bid but her personality is everything! I highly recommend you go check them out and take a look at the animals they really need homes. Not saying that the animals aren’t properly kept I mean I’m sure they are doing the best they can with how many animals they get each day I understand it’s not easy but a lot of those animals have been betrayed and are lost and they deserve a home not to be confined to those cages! Can’t wait for Thursday so I can pick my guy up he seems so well behaved. It would probably be best if he reunited with his owner if he’s actually “lost” but I hope I can get him!"

"The people who work here have the biggest hearts and work tirelessly to care for every single animal that comes through their doors and to educate the community. Tuscaloosa is so lucky to have such wonderful people running our municipal shelter. They should be paid so much more for all they do. Give them a call to foster, adopt, donate, or just take a dog out for Happy Hour!"

"I am not one to write a bad review, but this shelter deserves it. This shelter screwed us out of our dog!!! A dog we paid money for to put on hold and had come in and spoken to the staff about at least 5 times. If you want to adopt an animal this shelter does not want to do anything to make this process easier. We put a dog on early bird hold and weren't told when her stray hold ended or when early bird ended, just to wait for their phone call. We assumed they would in fact call any of the 2 numbers we gave them or 2 emails, they do not. We emailed them asking when we would be able to pick up the dog they had told us was ours. To which they responded by telling us they had already gotten her adopted that morning and they were "sorry for any miscommunication". Sorry isn't enough, our whole family including two children under 10 thought this was our dog and had already started to love her before even having her. We spent $300 on supplies for her, that is now all pointless. We even went into the shelter to talk about what happened and they just told us that we took the wrong steps. "Calls aren't part of the process", you sure called us a whole bunch to confirm about the money we spent on her. How is it fair that we put in massive amounts of effort and money to save a dog from a shelter and they takes that away from us as if it was nothing? They even had the audacity to suggest we go look for another dog after telling us that our dog was gone. We are genuinely devastated and heartbroken, this was our dog!! THIS ISN'T FAIR!!"