JD Sports

"Came into the store looking for a specific shoe and Perla B was very helpful and knowledgeable about the shoes in stock. I was able to check out 2 pair for an amazing price and she even assisted with an exchange. Will be returning!!! Thanks Perla!"

"Sold the wrong sized shoe. Placed on hold for over an hour, long enough for me to return to the store. Called to see if they even had my size. Got there, don't have my size; still on hold. Wasted time and energy when this could have been addressed upon my initial visit. I get the policy of employees handling the shoes until purchased but confirm the size."

"The day before yesterday we went to this shop, we would like to buy Tshirt. During payment I was asked to fill the email adress, I asked, if it´s necesarry, I am not fan of email marketing spam. And we did´t want any special offer for registration. The staff told me, that it is necesarry for purchase. It had been 3 days ago and since that time I got 6 marketing emails from JD… Just because purchasing one Tshirt without any special offer. Despite this situation, second day we returned, because we planned to purchase sneakers. I asked staff for bringing two pairs of shoes. The guy brought us bad sizes (one too small, one too big) but he didn’t help us with bringing the correct ones and told us that these sizes are out of stock despite I can see the same size and type in the shop. We started to search another trainers in needed size. When my boyfriend try two of them (nobody from the staff took care about us), one employee came and started to explaining us that we couldn’t try any exhibited shoes. Than we pleased him for two shoetype in one size. We were waiting 15 minutes. Nothing happened. I asked him once again. He forgot for our request. We waited for nothing. Than I told him that we need 8 in men shoes, 10 in women’s size. He sent us 10 in men shoes. So we ordered the right size. We were waiting again 15 minutes. Nothing happened. I asked very friendly lady from the staff, so she ordered the shoes once again. Boyfriend tried them and the size was perfect. The staff told me, that I should go to the cashier, the shoes will be there. I went there to pay and the cashier told me the price - it was doubled than was written on the shoes in the rack. They gave us bad type to try (looked very similar). Very friendly lady from the staff tried to help me and she ordered the type that we had chosen. Boyfriend tried them, and we decided to buy them. I went to cashier but the lady from the staff told me that they couldn’t find left shoe from this pair. She could help me just define which types are on stock in our size. The result was that we could purchase only shoes that had totally another type and colors and were twice more expensive that the type we had chosen for first. We spent there 75 minutes for nothing. Sorry, I couldnt recommend this shop. And I hope, that they will stop sending me any marketing offers."

"Great stores for shoes. They really serve you good. But sometimes they take time to give you second shoe for trial. Nice setup to get the shoes of your size from their stock on upper story. Bought Saloman latest ACS+CSWP latest launch for 140 USD against 200 USD. They have much more choice available to try. But my humble request is to allow the customer to try both shoes before making a choice. Putting on both and making a try is well known sale standards across the globe. I don't know if they have any reservation on this policy. Let the store reply on it. If you are buying a shoe, please give both pairs to try. Most of the people have some differences in foot and fittings are uncertain in both shoes."

"THIS is the best shoe store in Chicago. They have everything. Nike, New Balance. Men, women , & kids clothes & shoes. I love how neat & attention to detail the store is. Also Staff is very professional up stairs & down stairs. very professional and helpful. I give this store 10 /10"