Beacon Medical Group North Central Neurosurgery South Bend 100 East Navarre Street, South Bend, IN 46601

"You come into the 100 Navarre place parking lot, and can find parking on any floor. The Neurology Department is on the 6th floor, which is the top floor. There are wheelchairs available for those who may need them on almost every floor and their entrances. The Nuerology Department staff is friendly & validates your parking ticket as soon as you check in. My mothers Dr. Huff is my mothers doctor. She is efficient, intelligent & fast paced. Her results are good. As a surgeon I give her my total respect she's great. Her bedside manner not the best, she's more interested in results and facts than the entire wholesome wellbeing of the patient. Which i felt put pressure on my mom's to recover quicker because she was not meeting her surgeons expectations from the get go. However, 5stars Dr. HUFF as a surgeon. Maybe not as a people person, since she's not concerned there and one can tell due to the lack of empathy. Kyle is the Physician Assistant is very kind and his bedside manner is admirable and one of the best we have had. My mother loves him, he became our PA as a result of Dr. Huff's PA going on maternity leave. Kyle, PA, has been available for her via phone calls and has helped find her the best meds for her pain. He has been working with her and showered genuine concern for condition comfort and pain. He is smart & presents alternatives & different care plans to help her recover back to her work life. The staff at check in & check out are always amazing and help us schedule our appointments for everything that my mom needs."

"The scheduler, Melissa, made me an appointment at the last minute because I was in extreme pain. Laura Wilkerson, NP took special care and referred me to a pain management physician and I got in right away. So grateful."

"Respectfully quoted by Joan N. Dr. Stephen Michael Smith 100 Navarre Pl Suite 6600 South Bend IN 46601 Dr. Smith: Please find this letter to extend my deepest thanks to you and your team’s marvelous surgical service for me last year, late summer 2020. After more than 10 years of being in constant and debilitating pain, you have provided a total health recovery for me. It was the best decision I made and I cannot thank you enough. Our community is extra lucky to have you continue to provide your surgical skills, devotion, and expertise to many suffering individuals. Please know that you have a special gift and the team around you only makes that experience totally positive. With healthy regards, Joan N submitted"

"The spinal reconstruction/fusion I had was no doubt a success performed by a very talented surgeon and highly functional and knowledgeable team. But the before and after care has not been the best, I’m a 6 ft 200 lb male and they commonly under prescribe my meds as if I’m a 100 lb female and they did/do not listen to me well at all during pre and especially post op check ups. A very non personable atmosphere here. Don’t get me wrong, the surgeons are highly talented but everything else is just a cash cow meat market getting them in and out as fast as can be while taking little time or interest to hear and/or understand the current post op condition of the patient to the point that I am seeing a different neurosurgery group for my nerve rehabilitation and pain management going forward. But once again, from a surgical standpoint reconstructing a spine from massive trauma, these people have phenomenal surgical skills and knowledge, I feel fortunate that I found myself here during a life critical massive trauma incident. They did a marvelous job of putting my spine back together again."

"I have never been more disappointed in a Dr. As I am In Dr. Hanlon. As a person suffering from neurological illnesses you expect a Dr to be able to perform their own specialty. I did every thing this Dr asked, got all my records to her for her to review. Well stupid me.....here I was thinking that she wanted this information so when I became a patient we would have a game plan started. Well unbelievably I received a phone call today from her office (Not the Dr. Herself) telling me they won't take me as a patient because they feel they can't help me. It sounded so stupid, I don't know if I was more ticked off or entertained by the ridiculousness of the sheer stupidity of what was being said to me. Well both feelings have hit me and I feel that this needs to be seen by other potential patients. This has to make anybody with even half a brain go, WHAT? First of all if your a Neurologist and you practice Neurology then doesn't it automatically mean you deal with neurological issues. So when you tell a patient you refuse to take them because their too complicated, aren't you really saying I don't know how to do my job??? You did get a degree in Neurology, to be called a Neurologist? So then what's the problem? I have Pseudotumor cerebri, chronic migraines and fibromyalgia. Are these unusual, never seen conditions by a Neurologist? Maybe I needed an ingrown toe nail to make the patient list. Either way this Dr. Has failed her profession and has made a person who suffers immensely, feel as though her life and ailments are untreatable. What a thing to make another human being feel. I pray that you or anyone you love never encounters the same type of treatment."