Kaufmann Property Management

"I told my daughter to apply for a house. We get there ask to look at a home. The old lady at front desk told us she had to be PRE-APPROVED to look at the house. So we said ok fine. So she says do you have check stub, w-2, 3 years landlord history? Said yes. Mind you my daughter is 21 been on her own since 18 lived in the same house. So after we gather all information and hand it to the old lady she asks if the landlord is private. We say yes. So says oh we need a lease and a ledger. I’ve never had a property management ask for a ledger. She was just rude. She was very nasty and was looking at us like we was from another planet. We could’ve got a ledger but the fact that She didn’t say that in the beginning made me upset. Discriminated against us and my daughter was over qualified."

"Our company has been trying to schedule a viewing for a property. The woman who says she's manager is one of the rudest individuals I've encountered. We're serious and she's full of contempt at the property management company and rental. She's rejecting prospective tenants immediately without asking any questions??? The listing is incorrectly placed in residential home rentals but she confirmed that 2101 S Calhoun is zoned commercial. She's flat not renting it or showing it, even after being given $20 cash like she demanded. Whoever owns that property needs to know she's scamming you out of rent."

"We have been renting a house from Kaufmann Property Management for several years and have been very satisfied with them. Their office staff is very nice and helpful and responds to you quickly if a message was left for them. We feel that the minimal rent increases have been extremely fair and they understand how their renters are trying to deal with this lousy economy. The portal is easy to use and easy to pay rent and submit maintenance requests. Our recent experience with our bathroom issues is why I wanted to write a review. The maintenance team was outstanding. From the initial communication they were polite and personable to the work completion they were hard working and competent. The project took a couple days and I knew they were trustworthy so we left and it did not interfere with our work schedules. I believe that a maintenance team is a representation of the company and Matt and Reilly really left a positive impression ! KPM is a great company!"

"These are the most heartless and cruel property management people I have ever dealt with. I lost my apartment in an apartment building fire on September 3rd. I came to Kauffman and explained my situation. I viewed an apartment they had. It was just what I wanted. Filled out the application. Got a call that they could not rent to me due to criminal conviction. It was arson. My conviction was 17 years ago. I’ve been out of prison for 10 years. They as much as accused me of setting the fire on September 3rd in which I lost my apartment. Told me they could not rent to me as I would be a liability. They never took into account that my last conviction was 17 years ago. The fire on September 3rd was due to faulty extension cord to air conditioner. Surge protector did not work. After 17 years I am a changed man. I’m 67 years old. I am not the person I was years ago. I was given a chance before. Lived in previous building for nearly 10 years. No problems. Good tenant to last landlord. No issues whatever. Paid rent every month on time. No interactions with police at all. In treatment at Park Center last 9-10 years. All I needed was a chance to rent an apartment and be the tenant that any landlord deserves. Kauffman literally slammed the door in my face, not even considering giving me a chance and working with me and overlooking their policies or rules one time and showing some compassion and humanity this one time and letting me show them I am worth taking a chance on. I’m sorry, but I can not ever recommend Kauffman to anyone to rent from. They work with no one"

"Worst. Landlord. In. Fort. Wayne. My stairs collapsed and I was charged a 50$ service emergency fee for the repair even though it was their own responsibility to fix. They ran over my lawn ornaments with a lawnmower and when I complained about it evicted me. They said it wasn't their responsibility to warn tenants of mowing or to mow around tenants property. These people literally think that they can just abuse you once you're signed into a contract with them."