Community Hospital North Behavioral Health Pavilion

"I have never in my life experienced what I experienced at this facility. First of all, I was not the patient, but by the time I left, the staff had made me feel like I was crazy and the loved one I had with me was sane. It was just the opposite. I kept saying, “call her Dr“. I bet that’s not even in the notes anywhere of the person who spoke to my loved one. There was an emergency order written by her doctor, and signed by a judge for her to go to a behavioral health facility. She had made threats to people. Completely ignored. Her doctor had requested that I take her there for her to be admitted. She was not admitted and we were told “not necessary at this time”. Nothing was necessary at this time. I was furious by the time I left. I told them if she follows through with one of her threats, I will sue this place. No indications that her medication might need to be changed, nothing along those lines. If I could give this a zero, if that star rating was available, I would."

"DO NOT SEND YOUR LOVED ONE TO THESE geriatric facilities. It's all about money in their pocket. DO NOT COUNT ON testing by Dr. Pederson or Great Lakes Neuropsychology..... today he testified that he left the material at home and failed to testify on his technician testing my dad. He made my lawyer look inept before the court. I paid a $4000 retainer for him to say he left the material at home."

"If you need to go somewhere where you'll be lied to be staff and coerced into agreeing to things that they can't actually make you do this place is wonderful. Inpatient Social Worker Doug Williams is the man to see if you want someone who will lie to you and your family and then blow you off when you ask for help and will completely fail to take any sort of responsibility. Thanks to these people my relationships have been permanently ruined and I feel worse than when I went in. Don't go here, these people are just trash."

"I would give a 0 if possible. This was one of the worse experiences I've ever had. They took my purse. My phone and my clothes as soon as I got there. They put me on meds that made my anxiety worse. The Psychiatrist there had a crazy grin on his face, as I told him of horrific things I'd been through. He gave me meds that had an adverse reaction. It was miserable. I wouldn't recommend this place to anyone."

"What to expect: Phone time is basically any time except for group time, they get shut off then turned on after the session is over. Hygiene can be provided. You are met with Clinical staff usually your first morning there to get a plan going. Not a whole lot of “activities”, there’s a few puzzles & coloring books, things like that, so bring a book to read. My only complaints would be that the showers are a little rough, intake processing before arriving to the unit takes a couple of hours & feels a little bit prison like at first, but it is completely different once you arrive on the unit. Also, that I believe it should be more clearly stated that the stay is minimum of 3-5 days. I talked to an operator over the phone before I checked myself in just to make sure I would be able to leave whenever I wanted & she said I was able to. So I planned accordingly, & was met with different standards once arriving to my assigned unit. So it threw me off a bit, so maybe try to get everyone on the same page? However, other than that - the staff were great, very polite people & helped me immensely. I felt as though my needs were met very adequately & fast. I appreciate Community North Behavioral Health."