Optum Primary Care-Lebanon

"The receptionists are downright rude & not helpful. They won’t even listen to what you have to say before interrupting and they always act like you’re inconveniencing them. Although I like my doctor, I’ll be going elsewhere simply to not have to deal with them."

"Very rude front desk! I can’t believe how rude these ladies were to my husband! Very very unprofessional"

"The support staff at this location should find a new career driving school busses for alternative school. Rude, dismissive, and no matter how I try and explain they don't have my correct phone number on file. - even if we went over this yesterday, Karen. It was wrong today. I really hope I don't miss this appointment and end up in the ER. And at this point I hope someone reaches out to me to explain this behavior. Unprofessional, unacceptable. I went back to my doctor in Plainfield rather then continue dealing with this woman."

"My experience with the doctors and staff has been exemplary."

"Thought that after seeing a Dr. As a Healer for a 1yr, I wouldn't see her non - proffesionalism I did she LIST IT I SAW A SIDE OF HER THAT AS A PROFESSIONAL I SHOULDN'T HAVE!!. She lost it, told me what's wrong with me and didnt feel I was in pain most of the time having Fibromyalgia walk in my shoes then judge!!. Hey all I ask is that you know what y did!! Take yr wrongs ane make them right THATS THE GODLIKE) WAY!!.. AMEN"