Ellettsville Veterinary Clinic

"I'm not hugely impressed with them. Everytime I call, no one answers or I get put on a wait time for an indefinite amount of time. I can't even get my dog in to see the vet."

"Brought my cat in for an exam because he was having some urinary issues (urinating outside of his litter box) and exhibiting personality/behavior changes. The front office staff were very friendly and able to get us in quickly. The vet, however, palpated by cat’s bladder for about 2 seconds then stated he was fine. The vet then proceeded to offer a $70 shot to help with inflammation (why would my cat need this if he’s “fine”?) but I accepted because I wasn’t sure what else to do. I immediately made an appointment at a different veterinary hospital because I knew something wasn’t right. Turns out my cat had bladder stones that within a few weeks nearly obstructed his urethra. He had to have emergency surgery to save his life. Can’t help but wonder if all of this could have been avoided, or at least taken care of much earlier, if the vet at Ellettsville actually did his job correctly."

"After years of bad vet experiences with our 8yr old lab, today best vet experience ever! The staff was all great and the dog seemed relaxed and happy. The treats and attention won him over. We are so pleased that there is hope that all his future visits will be pleasant for him and everyone else instead of dreading them .Thank you so much!!! We wished we would have brought him years ago!!"

"I had to have my dog put down and they are the most kind and compassionate people. They allowed my husband and I to take our time. As upsetting as the situation was they were there every step of the way to make sure we understood the process, they allowed us time with our dog, explained each step and as hard as it was they did everything to ease our minds. It was a difficult decision but with them being understanding and assuring us that this what’s was best I felt at peace with it. They made sure my Sophie was in no pain and that it was not stressful for her at all as well as us. I cannot express enough how thankful I am for Erin and the staff. I wouldn’t take my animals anywhere else. They have always taken good care of my animals over many many years at this clinic."

"If I could give less than 1 star, I would! I took my cat there with a problem he has had before. It was in the very beginning stages and with Covid, my regular vet was booked. I told them my cat was FIV positive and that when this happened before, there was only one medication that ended up working. Not only did they give him an FIV test but they also gave him 2 different drugs than the one I told them worked. They charged me $128 and just as I suspected after the 3 weeks administration of these drugs, they didn't work! (Please note that my cat has a very hard time taking medicines, so this was 3 weeks of unnecessary trauma) After multiple calls into the vet, I received no help in reversing any fees nor accountability for the complete disregard for my initial information to them. When asked why they charged me $50 for an FIV test, she responded, we thought he looked too healthy to have FIV. She said she would give me a credit for that $50, BUT I will never return to a vet who won't listen to a word I say about my pet. After calling repeatedly and asking for a refund, I never got the $50 check I was eventually promised and of course I had to take my cat to another vet. Meanwhile my cat's infection blew up, just as I said it would and he had to suffer for 3 months until it finally cleared up from the exact medicine I asked for, that I got from another vet for $8. I spent $128 HERE for something that should have been $40, at a time when I was laid off work and had no money, it was beyond frustrating! The woman in charge of running things had a very bad attitude and never returned calls or followed through. She refused to let me speak to the vet who supposedly backed her up on everything. Terrible service, terrible vet. I would not go here again if my life depended on it. I am including photos of Merlin's nose once he stated recovering. I took him to this vet when he only had one small spot on his nose because I knew what it would become. This was not the worst of it. The vet could have prevented this if they had just listened to me. But apparently his ego is too big and he knows best. Please consider finding another vet to go to."