Ear Nose & Throat - Warsaw Clinic

"Dr. Schreck was great, but the customer service is a joke. You will only get an appointment if you are lucky. They don't answer the phones, can't directly contact they because there are no hours. I came here at 3:45 and they are already closed while their hours are supposed to be 4:15. What good is a good doctor who can not be reached. Abysmal customer service being in the healthcare industry."

"This is my first visit to the office. I was most impressed by the amount of time that Dr. Shreck spent with me. He carefully explained my situation and told me of my options. He was compassionate and thorough."

"Dr. Schreck has been incredibly professional and thorough each time I have visited his office (each for separate issues). He has listened carefully to my concerns and conscientiously sought to address them. He didn't jump straight to handing out prescriptions; rather, he first recommended changes in diet, caffeine intake, and current medication use."

"Dr. Schreck is phenomenal! He’s helped two of my kids so far and does a great job of making them comfortable. The audiologist in the office is also amazing! She’s so patient and kind. I’m sure we’re not at the end of our ENT journey, so we will happily return when the time comes."

"The receptionist was not nice, asked for the wifi password and she said there was no public access. Other patients in the office helped us with that. Also due to covid asked if we could wait in the car and be called in before appointment, she said no they don't do that. The nurse brought in scope apparatus without gloves and set it on a tray without paper. the Dr was ok he could have scoped me sooner than later. He wanted to surgically remove my tonsilI didn't feel Dr Schreck was the experienced enough for my situation. We were not happy with the timing of tests , schedule etc. The nurse called weeks after we had Pet Scan done. We had already had a virtual appointment and set up for office visit in Mayo Clinic before their return call. We were able to get testing done and get 2nd opinion, which we were glad, we choose Mayo Clinic as their findings showed it was HPV SCC which is very treatable through radiation and chemotherapy without surgery."