EZ Travel Trips
About the Business
EZ Travel Trips is a premier travel agency located in the heart of Indianapolis, Indiana. Our team of experienced travel experts are dedicated to helping you plan and book the perfect getaway, whether it's a relaxing beach vacation, an adventurous outdoor expedition, or a cultural exploration. With our personalized service and attention to detail, we strive to make every trip memorable and stress-free. Visit us at 6415 Castleway West Drive to start planning your next dream vacation with EZ Travel Trips.
Photos
Location & Phone number
6415 Castleway W Dr Suite #200, Indianapolis, IN 46250, United States
Hours open
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Hello I just want to thank Ms. Allie for all the help and patience she had with me on this journey. As a senior young lady we sometimes get treated with a lot of disrespect. But Allie is one of a kind. She is a keeper. Thank you Allie! I hope the rest of my journey goes as well. Veronica"
"Jasmine really went over and beyond to get me the room/deal I asked for! She provided me with outstanding customer service! Thank you so much Jasmine and EZ travel!"
"Well now I see why all the negative review. So I purchase my package last May 2023 and I was told that I have 18 months to use it. I spoke to a great "salesman" Darrius. He informed me of what my package consist of, told me when I was ready to book to give him a call. he even gave me a "tip" to book my next vacation as soon as I booked the first. Now mind you, I was given 1) a call back number 2) a representative name 3)a "serial number" and a 4) a reservation number. Never was I sent an email. And get what? My serial number and reservation number is NOT my confirmation number. TODAY, I got a confirmation email where it stated that I must be present at a 120 min timeshare presentation (two hours to change my mind that I am not purchasing one) However it also states what my credit score should be, what my income should be, NONE of this was discussed when I was paying $700.00 for my vacation package which now seems I have 4 months to use rather than the 9 months I thought I had. There goes my daughter's graduation trip. God how I WISHED I had seen these reviews prior to just "giving" my money away. If I had received the email i got today, the day I purchased my package, trust me, i would of cancelled the sale the next say. Like if money grew on tress. And I realized that the only two people that get "great" reviews are Kim and Drew. Are those the ONLY working at your call center? Cause those are the only two that are getting 5 starts. Now what?"
"We were really struggling to get information and reservations made for the vacation package we purchased until Kim took on our case. She has been understanding, informative, transparent, and extremely helpful... Even going out of her way to take my call after business hours. I can't thank her enough for her help and hope our trips go smoothly now that we found the right agent to work with!"
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