Moses Eyecare Center

"My first experience with Moses was a disaster. I was sold inferior frames that would not fit the wrongly cut lenses. After returning to the Lowell office 3 different times and your technicians trying to force bad lenses into 3 different sets of bad frames, I gave up on Moses. Bad service with cheap products. I'll not be returning to Moses."

"Great service! Awesome customer service. Got 2 new pairs of glasses from Moses Eye Care. Couldn’t be happier!"

"Very pleasant experience! They came to the rescue just before closing time, I happened to had broke my frames while on the job and away from my local optometrist, they had me in and out in less than 20 minutes with a new set of frames. Excellent customer service. Thank you Moses!"

"They tell you one price for visit then later on change the price for the same services charging three times the amount. If you want an office that is upfront about prices do not go here. To clarify I was not reached out to immediately. I was told at the office when I originally disputed the price someone would call me. They never called. I received a bill in the mail. I called them, then that person called someone else. I wasn't called back until the next day. They told me a different price that I owed stating they were doing me a favor and could have charged me the full price. No, if you were to do the right thing I would be charged the price I was told when I made the appointment, and the two other follow up visits relating to the appointment. Not a higher fee."

"Family member went to this location for an exam and glasses. Pays fee at exam appt and not given or offered a receipt. Day of glasses pick still not given or offered a receipt. This should be automatic. Nobody should have to ask for one. Also the day of pickup whoever was in the front office knew said family member was there and they waited longer than they should have to be helped because the office person was in the back ON AN PERSONAL CALL. So glad I didn't choose Moses for myself."