Animal House Veterinary Clinic

"Seriously the MOST HELPFUL STAFF. A little pricey, but I'm not sure if that's actually them or a reflection of everything just getting more expensive. They seemed busy, but we hardly had to wait for care. Sidenote, I do wish they'd bring their boarding options back! If they did we'd use them for all vaccine updates when boarding. :)"

"As far as services go, I’d say they are on par with any vet I’ve been to. I like the place. What I don’t like is when people aren’t up front with pricing. I was told several times the price would be around $184 for a check up. Which is the only reason I drove out of town for this vet. They never told me what was or was not included in this and just said “we are going to go ahead with this or that”. I end up with a $440 bill that isn’t told to me until I hand them my card. Obviously vets have a business to run and they have to make money. I just think you should always let the customer know up front how much services are so they can decide what they need to spend in the moment. They also just walk in the room promoting preventative medicine and when I ask how much, instead of giving me a price they said “well you save like $30 if you go ahead with the 12 month supply”. How do I know what $30 off is if you don’t tell me a total? When I asked the total again the girl didn’t know and had to look it up. When people aren’t knowledgeable in your field of service you should always make it a point to educate and be transparent. Heart worm check? Vaccines? Anything. Just tell a price for each before you do it. Don’t just say should we proceed when the customer doesn’t know what’s included in a previously told price or how much a service cost. Just a critique that could help this otherwise good practice."

"I have finally found the perfect vet for my precious pup. Everyone at Animal House is courteous and truly cares about your 4 legged family member. It’s so refreshing to not be herded through and made to feel like a number, they really listen to your concerns and form a reasonable treatment plan. Both of my adult children have also switched to Animal House."

"Today was our first appointment and it was 5 stars all the way. Staff was very nice and professional. Answered all my questions and took so much time with Willow. A big thank you to Dr. Burt and her staff so happy to have you taking care of my new baby."

"I unexpectedly had to use Dr. Burt when my Chihuahua needed to be put to sleep and I couldn't have asked for a more compassionate staff. I was so impressed that I immediately decided to start using them for all my vet needs. Since then I have taken my other Chihuahua in for exam, shots and dental work. They were great with her and she wasn't even scared or scarred from the experience. Would definitely recommend these great folks. They will also be offering grooming and boarding next door very soon as well. Update- We are now on year two of Dr. Burt treating my Chihuahua for CHF and grade 5/6 heart murmur. She has been wonderful treating her and making sure I understand the meds and what is going on with the heart. I didn't think my senior girl(almost 15) would still be here with the severity of her diagnosis but with Dr. Burt's help she is hopefully going to see 15. The staff has been great as well and always treat Missy with love."