Eskenazi Health Center Grassy Creek

"This clinic has the best doctor my son or myself has ever had. Shout out to dr G. However the customer service that you get when you call the clinic is absolutely horrible. They don’t listen to a work your saying they just automatically tell you what you need. They are rude and impatient."

"The dentist dept here is a joke. I went in saying I had 2 lower fillings which fell out. I'm concerned of an infection prior to my back surgery in Feb. I sat down and they said which side is bothering you more. I said neither. They said I had to pick a side since they'll only look at one side. I'm like ok the filling on the left side missing feels like a bigger hole but I have 2 fillings missing. They did an X-ray of that one side and said it's close to the nerve and may require a root canal and we don't do that. If it was a filling only we could do that. I said what about the other side? They said they only look at one area. I said well thanks for wasting my time. Than the dentist came in finally (never saw her yet) and said what's the issue. I explained than said to her if I had picked the other side could you have done the filling on that since it's not as bad. She said yes but we're out of time. You need to make another appointment. She said we need to do a full exam but that's months out. I never seen such nonsense and lack of care or concern towards patients. UPDATE ..The Dentist felt the need to call me back saying I was disrespectful and didn't like this review. She said also I needed a full mouth exam which she couldn't do until Sept even though they set up an appt for Feb 1 now. When I asked why do you need a full mouth exam for just two fillings, one you already took a picture of she had no answer..just a lot of excuses and beating around the bush. She also made statements that were untrue like any dentist will take my insurance and said I should just go there. She doesn't have the time to take care of patients until Sept but apparently has enough time to call up people who leave bad reviews and give them grief. Never seen such a ghetto run operation with people who will call and complain to you on the phone if you leave a bad review. Just stay away. I can only imagine how poor of a job they do on your teeth if they treat new patients like this."

"Trying to make a dentist appointment here is so bad. If you could get someone that will take appointments instead of hanging up on me would be great, instead of waiting on the phone and for them to pick up and just to hang up on you multiple times. Wasted my day trying to make appointment it is like this all the time, sad to say I might need to find a new dentist place and that is sad because I really like the dentist there. It is so hard when they don't want to even answer your call but to hang up on you. And if you go in person they are never at the desk I guess only when they pick the phone up to hang up on you."

"Horrible experience with this clinic each and every time I enter it! I removed my children from this clinic years ago for numerous reasons. My partner is now a patient and they are never prompt with his pharmacy refills and the pharmacy staff is super rude! He too will not be a patient of theirs after today! Community is a great alternative!"

"Left this clinic after going for the last 6yrs. The nursing staff don't care and the Dr's are mean and rude. The one Dr that I had there was amazing her name was Beth Buchanan I wish she was still there but I don't blame her gor leaving that place they call a clinic. Only thing I go for there now are my prescriptions. I have since moved on to the Blackburn Clinic and wow they are so much better. And I love my Dr there."