WCA 4995 U.S. 60, Lewisport, KY 42351

"Failure to pick up our trash on multiple occasions. Today, they took our toter for no reason and left bags of trash just sitting on the street in front of our house. When calling, no one would answer. Had to call multiple times just to get someone to pick up the phone. Then the lady on the other end was rude and unprofessional. When I asked to speak to a supervisor about when we would get our toter back and the trash picked up, she put me on hold then proceeded to hang up on me. If you have other options for trash service, use other options. You will regret choosing this service. If I could give zero stars I would."

"In eight years the company name has changed three times, without warning they’ve changed account number this last time. Don’t pick up on the date they told us to have trash out. When I call their rude, and each company name change it gets worse. Their the only company in my area unfortunately. Worst trash pick up company ever. When I call to pay by phone it won’t let me talk to a person, I’ve been getting bounced around all day. How can I pay my bill online if it’s not working, you have a horrible automated system and no one answers the phone?!"

"This is absolutely the worst company that I have ever delt with. They are a rip off. They have not picked up our trash more times than they have and they refuse to come back and get it. Sometimes it has been 3 weeks between pick ups. They refuse to give you any kind of refund and they always have an excuse. When you call they always say they have had mechanical issues and will get it the next day but never show up. I have talked with the supervisors, corporate, and the staff at the local office and nothing ever gets done. Do not use them, save your money because you are just throwing it in the garbage that they never pick up. If they had a negative 5 stars that is what I would rate them."

"Trash and broken bottles everywhere!! Multiple billing issues that take forever to get them to resolve. The driver would sit in the truck for a long time rather than get out and resolve an issue. They threw trash everywhere because they are in such a hurry to go to the next spot. When I requested a Manager call me they said that they would, but never did. I wish I of thought about reading the reviews before selecting a trash service."

"1 star only because I couldn't leave 0. I canceled my service with this company in December of last year. I called them in March and asked them when they were going to pick up the toter. They informed me that it was on their schedule but it wasn't a high priority. As of this date, almost 6 months later the toter is still setting in my yard. I'm going to make one more call and if it isn't picked up the end of May I'm taking it to the dump. Customer service is non-existent. Don't waste your time and money with them."