Walgreens 9325 Parkway East, Birmingham, AL 35215

"Terrible pharmacy. People don't care or don't listen to anything you tell them. I called for help and it was obvious the worker didn't care or want to help. How do you work in the medical field but don't care about peoples health and wellness??? Will be moving to the Walgreens further down the parkway. Don't make no damn sense"

"I would like to know what is the use of filling your prescription with a person in the pharmacy if it will not get filled? I went around 2 pm today and she said it will be done in an hour 1/2 well I checked my WALGREENS’s app at 7pm called she said “oh” sitting here had not been filled but you can come pick it up now. Excuse me? …Then of course this particular Walgreens has no type of customer service. I may be in a predominately BLACK neighborhood but as I get great customer service at other WALGREENS I demand the same type of customer service in my own neighborhood! I should not have to travel to another “NEIGHBORHOOD” to good good/decent/great customer service! I also would like to know with all these negative comments no why no one from WALGREENS CORPORATE OFFICE try to make any efforts to make any changes to the manner the pharmacy department is treating their customers? If corporate does read this I’m requesting a response. Thank you"

"Terrible pharmacy. Doesn't matter if you are on auto fill. They will not fill your prescription. I went Friday when it was supposed to be ready it wasn't. Went Sunday, wasn't ready. I've now been off my med three days on one that you are not supposed to go cold turkey. And this is the third month in a row that something like this has happened."

"This review is from the Walgreens store on Lomb Ave but it all applies just the same at the Roebuck/Center Point store. Walgreens is becoming the worst. I was under the impression that this issue was limited to this Walgreens on Lomb Ave but we have the same issue at a different location across town. Going to the pharmacy is a complete and utter nightmare! And it doesn't make a difference if you go inside or go through the drive thru, it takes a MINIMUM of 40 minutes to get service. 50 mins to pickup some medicine that's already package and ready to go! They have the audacity to have one person taking care of the customers in the drive thru and the customers at the counter!?! I can probably guarantee with a 90% chance of being correct that the reason Walgreens will provide for this problem is staffing. That they're unable to hire enough people to provide adequate levels of employees to service their customers. It is my belief that the reason Walgreens doesn't have enough employees to cover the store and in particular the pharmacy is not because they can't hire enough people, but because the service they currently have is just enough to satisfy enough people so Walgreens doesn't have a PR problem and keeping revenues high as possible. And if for some unforseen reason Walgreens does start having problems and complaints , the way they'll "solved" it is to hire at one of their really big, good, high traffic store(s) located in a great neighborhood (probably more wealthy). And the same fixable, avoidable issue is happening at the Walgreens on the parkway in Roebuck/Center Point. I didn't take any pictures because as far as I'm concerned, Walgreens isn't worth my camera. I will be posting this review on the Walgreens Center Point store on Google."

"They will make a mistake & will not claim making it. They shorted my prescription by 1/2 of my pills - I have witnesses of me opening the stapled prescription bag & opening my bottle (which I would like to point out - the majority of the time when you get your prescription filled the bottle top is upside down - this time it was not) & there was only 1/2 of my pills in there. Either they miscounted & won't admit or an employee took my medication. I have been on this medication for years & never had a problem till now. They are short staffed and rush through getting prescriptions filled. Now I am stuck without my medication. Do not trust them. The Walgreens in Irondale gave my husband 80 mg. pills of morphine and he was only prescribed 20 mg. luckily I had Narcan cause he overdosed due to their mistake - we were in the middle of sueing them but unfortunately my husband passed away and the case was over. Now I don't know what I am going to do - I have M.S. and that prescription was for my fatigue."