Pearl Behavioral Health Services
115 Manning Drive Southwest, Huntsville, AL 35801
Hours open
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
115 Manning Dr SW Ste A202, Huntsville, AL 35801, United States
About the Business
Pearl Behavioral Health Services is a health institution located at 115 Manning Drive Southwest in Huntsville, Alabama. We offer a range of behavioral health services to individuals in need of support and treatment. Please note that we do not provide testimonies or records for custody and/or divorce cases, complete disability paperwork, or accept EAP. It is important to note that insurances do not cover services for ALCs, with the exception of Medicaid. Our dedicated team of professionals is committed to providing quality care and support to our clients.
Reviews
"I am so disappointed with this health provider. After years of trying to convince my wife to make a therapy appointment, she finally made an appointment with Pearl, upon recommendation of my therapist. She had an appointment at 2pm, which is when they open after lunch. She ran into some traffic, because we live 40+ minutes away, and was going to be a few minutes late, so she called to let them know. She had to leave a voicemail because they were closed for lunch. She arrived just after 2:00 and the receptionist was literally checking the message that she had left. The receptionist checked with the therapist to see if it was okay to check my wife in, and the therapist came out to "nicely" explain to my wife about time management and how she could not see her that day because she was "a little over 10 minutes late". It was approximately 2:11 at this time. The therapist was uncaring, unyielding, condescending, unwilling to listen, and talked to my wife like she was explaining something to a child. She did not listen or answer my wife's questions, insisting that she drive back the next morning, even though my wife works third shift. She called me outside the office at around 2:15-20 in tears. She called the office later to reschedule and accidentally called the wrong office, but spoke to the owner, who was very nice, understanding, and apologetic. However, the damage had already been done. I understand that being late for an appointment can cause a reschedule, but the reason for this review is due to the attitude of the actual therapist. This is unacceptable and I personally would not recommend her, or possibly the Huntsville location of this provider to anyone."
"Charged $140 for a missed appointment. I feel like it’s a bit excessive. My therapist is great."
"I called this place 3 days in a row and left voicemails, only to never be contacted with a follow up. I went to the location and, Surprise! The office person wasn't there. No one came out to help me set up an appointment, or anything. What a joke."
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