Pinnacle Hospital Crown Point 9301 Connecticut Drive, Crown Point, IN 46307

"Pre op care, surgical nurses, and anesthesia are fantastic. Post op care falls way short of the bill. I have 2 surgeries here and both times the minute I opened my eyes they were getting my clothes on and rushing me out. No post op care instructions, no questions, if my eyes were open even a crack they were ready to get me out. I was so out of it this last time I don’t even remember leaving the hospital."

"The lady named Holly at the reception area lacks empathy and willingness to help out people in need. I forgot my phone at home and after she told me that the clinic , urgent care is extremely busy she told me I have to go somewhere else as nobody will provide care. I told her I am willing to wait as I need eye irrigation but she declined services to me. And the least I needed is to use the hospital phone so I could call a nearby urgent care to.inquire if they could do eye irrigation and she refused that too."

"One star is too many! The other evening my son was having extreme abdominal pain. I rushed him to Pinnacle, thinking he would be seen there quicker than in the ER. We sat there for 20-30mins, my poor son was crying, doubled over in pain, then eventually blacks out from the pain, all while the 3 ladies and Dr behind the counter watched. I finally begged them to at least put him in a bed, there was no one else there, in the front or in the back. One of the ladies looked at me and asked how old he was, when I said 17, she said they didn’t have a pediatric Dr there, so they can’t help him, then continued laughing with the ladies behind the counter. Here’s my thing, they didn’t offer to help, in any way. They didn’t ask how old he was while he was very obviously suffering. They literally watched him suffer for 20-30 mins knowing they probably couldn’t help him. By the time I got him to the ER, they said we were lucky his appendix didn’t burst. I’m not usually one to complain, I’m more of a, promote of you love not bash what you hate kinda person, but damn….this could’ve been handled differently. We will not be going back!!"

"I love this place. Er doctor is the sweetest man. The nurses and staff are wonderful. If someone has issues with pinnacle it would be their fault! Maybe bad attitude. I have never been treated disrespectfully ! The food was GOD AWFUL! Years ago it used to be the best food but now? It's just horrible. I would rather ask for a sandwich then to eat he mess they call food DO NOT LET DR HYDER OPERATE ON YOUR BACK! One year out and he crippled me! Stay away from him. If you need back surgery go to a university hospital. Many are opening up in Munster."