Jewel-Osco Pharmacy

"The pharmacist and student I dealt with tonight are very judgmental. The pharmacist tried to find every way NOT to fill my prescription! I had a legit script, been on the same medication for years, even filled that medication at a different Osco location and she wanted to verify the physician because an NP wrote the script. If you’re gonna be so scared to write scripts nowadays maybe you shouldn’t be a pharmacist. I am not happy with how this whole situation was handled. I definitely felt like this pharmacist profiled me and that is UNACCEPTABLE!! Now the patient that really needs their medication suffers! Great job pharmacist! You did fantastic tonight. You should really be proud of the great job you do, learn some real people skills!"

"One of the employees working in the deil at around 4PM body shamed my sister. My sister and I were going to buy some banana pudding for our family. As my sister says “I can tell there is a medium size or a scoop more” so, my sister asks to take the rest of the banana pudding. The male employee working the deil counter says “the rest of it?” and starts laughing for absolutely no reason. My sister continues to be nice and says “yes the rest of it.” The male continues to laugh and my sister starts to feel insecure. She, my sister stays friendly and just says never mind because the male keeps laughing at her, going back and forth “so what size?” and “the rest of it?” It’s ridiculous how she was treated just because she is larger than the male and is asking for the rest of it that he treats her with disrespect. My sister didn’t ask for someone else, complained or gave the same attitude back. She simply walked away. Teach your staff some better respect, it’s embarrassing."

"Some of personnel in customer service and cashiers are rude, all of them need to be retrained in customer service so that know how to provide joyful service/good shopping experience for the customer. Please do better Jewel-Osco in South Chicago Heights."

"Meanest and rudest people at this Osco pharmacy. Didn’t even acknowledge me and another lady in line for like 10 min. I had an appt for 10 for a COVID shot. And the lady working was rude to both me and the other customer. When I showed them my appt email, she said their website had an error and they weren’t dosing covid shots til 11. I said “well I have an appt for 10, can’t you just dose one for me right now? I’m here.” And she just flat out rudely said “NO!” I get it that something went wrong on the website. But you don’t think to call the patients that are scheduled for an earlier time to let them know? Instead they are supposed to just show up and get rudely dismissed? Horrible experience. Book your shots and get your meds somewhere else!"