PetSmart 1040 Cross Creek Drive, Saltillo, MS 38866

"I was accused of bringing in a swapped betta by the aquatic specialist my last visit. Funny, I have been shopping here for over 4 years, none of the regular employees have ever accused me of this, but now so. It's not my fault that the "Samurai male betta," is scanning in as a "Koi male betta," that is on Petsmart, not the customer. Instead of accusing, you should have scanned the package before ruining your customer! We have a Petco."

"The friendliest most helpful group of ladies I’ve ever seen in 1 spot. Exceptional customer service and they truly care about the pets. The grooming was beautifully done and reasonably priced and super fast. I highly recommend this store for all your grooming"

"In the last 12 years, the two cats I've had both came from Petsmart. A couple months ago, we adopted the sweetest girl. They told us (as always) that she was in perfect health, despite our questions regarding the gunk in her eyes and her obvious diarrhea. They chalked it up to a change in her diet. Here we are, two months later, and she is still having these same issues, only worse. We've changed her food to a higher quality, and she is still having issues. I'd also like to mention that we are pretty confident she had ringworm upon adoption, as we found some scabbed over areas on her body, and we all pretty much immediate got what seemed like ringworm. (the first petsmart cat I had also had ringworm *cost me $600 to treat*) We are going to be looking at hundreds of dollars in vet bills due to what I'd say is negligence in adoption processes. They will say and do whatever necessary to make that sale/adoption. Have my last two cats been the best cats I've ever owned? Yes... However, they were sold to me sick and in need of immediate vet care. Be cautioned when adopting animals from Petsmart. They do not hesitate to sell you sick pets."

"Do NOT get fish here!!! I got 2 glo fish from another place that was clean & safe for weeks before I came here, no ick. I got a black Molly & a guppy here. They looked fine at first but after a week they got the ick bad & 2 weeks in they died. They got my one of my other fish sick & it died, now I only have 1 out of 4 left."