CSL Plasma

"This place is wonderful. It's very clean, the staff are helpful and friendly, and they work hard to lower wait times. Great for our community. Lower income individuals can make a little cash, and it's providing jobs. Can't ask for more."

"I THOUGHT this center had improved for the long term, but I see it's slowly falling back into it's old self. When I got here there was one flobotomist on the floor with no one helping her take down or set up the machines. I was in line long enough to see another phlebotomist arrive and the management come in with Dunkin donuts for themselves. I witnessed donors having to wait on the machines after being done donating for 20 minutes or longer. I have been to other CSL plasma donating centers and when they are short on the floor the management will help but at this one they did not. I will be reconsidering where I donate my plasma at after this visit because obviously the management doesn't care and this is becoming a growing trend. Praise to the flobotomist though for continuing their hard work and not walking out."

"Started with a 2 star review at the beginning but they've earned more stars. Lines are way better, everything is running smoother and they have some very talented phlebotomists. A lot of them tend to talk to each other or customers and make you wait, which is definitely a downfall. But today I had Kayla F. and she did an amazing job. Needle didn't hurt going in, very nice and caring, disconnected me as soon as I was done and I couldn't have asked for more. 5 stars for her."

"Kayla F. Phlebotomist is wonderful! Kayla is very careful, when feeling for vein. She is caring, friendly,and professional ! Kayla listens to me about the cuff being to tight and my arm turning purple. She is quick to adjust it and wait for a min to make sure the adjustment is good. I will be requesting her to stick me when she's here :) Kayla thank you so much for being so caring, friendly and professional !! It does not go unnoticed!"

"I got a faulty machine with a bad arm cuff and loose tubing that caused my donation to take close to 2 hours (in all fairness they did tell me they put my machine on a slower setting, but I was constantly seeing it stop pumping, and it would pick up speed anytime Sammie jiggled the cord). It was frustrating seeing people come in after me and leave before me, and how close I got to missing work because of it. Sammie was awesome and as attentive as a human could be, and she would constantly fix the tubing in my arm and on the machine! But it seems like she was the only one who tried to help me, I couldn't even anyone else to look in my direction. Sammie wasn't even the person who did my veins, that person stuck me with the needle then left for the day. I hope they fix their machines soon, and I hope Sammie gets praise and even a raise for being attentive and empathetic! Dawn was very friendly and inviting too!"