Grapevine Foods 14402 John Humphrey Drive, Orland Park, IL 60462

"Ma sha Allah I usually don't eat from outside but we have a catering yesterday omg beautiful food it's very good and tasting I recommended for everyone"

"I have over 107k contributions to Google and I'm NOT one to throw a business under the Bus but I feel I must! I ordered a Tray of Grape leaves with Specific requests to reduce the amount of Black Pepper and whatever seasoning they use. The Order taker on the other line said ok. I've ordered from them about 10 times over 2 year's and this by far was HORRIBLE!! I think they tripled down on the Black Pepper and whatever else they use. I called to discuss the order and they only had this to say.. " it's how they were made and that's it!" I'll NEVER GO BACK!!"

"One of the best Palestinian/Arabic pick up only food joints in the area. You can tell the food is cooked with love and care. The woman who owns the restaurant treats everyone like family. I have catered from here plenty of times of my company outing and will continue to do so. Great job Grapevine Foods. Thank you for serving our community for the many years that you have!"

"God bless the hands of every person that cooks here! You cannot go wrong with anything you get from the grapevine. TRY EVERYTHING! Every staff member I have ever encountered here has been one of the sweetest souls. KEEP DOING WHAT YOU’RE DOING!!!!"

"I order platters from this restaurant at least once a month. I always call in advance for it to be ready at a certain time. In April I ordered a platter and a side of kibbah. I sent my family member to pick up the order, after arriving with the food I realized that we were missing our side of kibbah. So in May when I ordered a platter I let the lady know and she acknowledged the situation and was apologetic and added the side of kibbah to this order. After driving off when I went to pick up the order I decided to call and verify that I was given my entire order.. they forgot the kibbah again so I had go back around and get the remainder of my order. The last 2 times I’ve ordered from there I’ve asked for my platter to be customized and they managed to get it wrong. So yesterday after picking up I called to speak to them and Rana instantly got defenses and argumentative she began to aggressively argue that I placed my order wrong. I understand that human error occurs and that’s ok but when a paying customer calls to inform you of an error there is no reason to get loud and rowdy before the customer can even get two words in. This place (or at least Rana) doesn’t care about its customers experience. Also do not get my started on how oily this places rice is. It’s a hit or miss."