Super 8 by Wyndham Bedford 501 Bellback Road, Bedford, IN 47421

"LONG BUT IMPORTANT REVIEW INFO IF BRINGING KIDS: So I was looking for a room for myself and my fiance to stay w a hot tub, that we could also bring our kids as we do not have sitters for them when I am not working. We usually do all our travel and such together. I spend enough time away working. So I called the afternoon of to ask some questions regarding the room I saw online w the hot tub which was the biggest and most expensive room they offered. The people I spoke with that day not only said I could bring my kids they even said they offered cots because the room only had a couch, no pull out couch and king bed. The lady I spoke with originally was so kind and helpful and even asked other workers on the phone w me questions so I knew several people were aware I was bringing my kids. When I finally got off work and made it to the hotel around 745-8pm to check in the lady said at the desk that they could not let us stay in that particular room because they only allow 2 people (adults) in that room at a time. She called someone to explain the situation as I paid for the room that afternoon and the reservation even stated I was bringing kids on the computer. They agreed for the one night it would be ok since I had paid and would only be there from 8p to 11am. I was grateful and we made sure not to be not too messy or rowdy. The pool was nice and clean and rather warm and the room was so-so for the price. It did have lots of riff Raff under the beds and furniture. Trash, kids toys believe it or not and tons of dust. There were 2 closets in the room it looked like. One was locked w a bike lock between the handles tho so we couldn't get into it. The hot tub worked but the waterfall type feature on it was clogged partially with gunk and the drain plug was hard to get to open to drain it. The next morning as we packed our car which was parked at the first spot in the lot at the end of the corner of the building closest to the pool, my 4 yr old daughter walked on the sidewalk not 4-5,ft from my car and brought back from the sitting area just outside the pool, what I could clearly tell was a pipe for smoking something illegal. I took it straight to the desk where I was told, "they didn't want that!" Very rudely. I proceeded to tell them they might want to have someone clean up a little around the sitting area near the pool that my toddler found that there to which I was told they didn't have time to clean out there, did I want a job! I said no I have a job but that's dangerous and she told me, and I quote, "maybe you should teach your children not to pick things up!". No apologies no I'm sorry we should clean up out there nothing that's not acceptable etc. Just that they were not going to clean up out there and I should teach my kids not to pick those things up. This was less then 4-5ft from the sidewalk, rt next to the pool area in an area w a picnic type table just outside their building. I was then told to take it and that's all she needed from me I could leave. This is EXTREMELY UNPROFESSIONAL for someone running a business to tell me that they don't have time to clean around their own building or parking lot/sidewalks nearest the places you'd expect kids to be passing after finding drug paraphernalia on their premises. WOW! The only reason I gave a 2 star was because the previous two desk people I spoke with were kind and helpful but the woman that morning was atrocious, unprofessional and hateful! I will NEVER stay at this particular establishment again and if you have children I would not either! If she had apologized, maybe agreed they should do better etc. I would have said nothing and the place would have gotten a better review. The lady I spoke with guaranteed is losing that place business because she was terribly rude and not how you'd expect someone to act whose responsible for customer service in any capacity."

"My house caught fire and I needed a place to stay a long with my 8 dogs, while my home was being repaired! The manager welcomed us with open arms and treated us like family! They were so kind and provided anything we needed! The motel was clean, everyone was very kind! I very much recommend this motel for however long you need to stay!!"

"This is a decent hotel with only two floors so no elevator understandably. The rooms are okay and clean. Most of all, there are no bed bugs! One thing I like very much is that the room is NOT carpeted! Goodbye musty smell! Only the halleay is carpeted. Location has both positive and negative sides. The driveway leading up to the hotel is long so it is secluded. Driving at night, you just want to see it right away. Saw lots of construction workers and they left their stuff in their cars and so did we. Woke up the next day, it is still there :-D"

"We arrived after 10 pm to check-in. We were given a handicapped king bed room right by the check in desk and told it was the last one available. Upon entering the room a strong cat urine smell permeated throughout the room. We turned on the fan/AC and that helped along with spraying cologne. The mini fridge door was ajar and it was turned off. I turned it on and nothing happened. There was a blue pill on the floor in front of the fridge. We went to the front desk immediately and informed the attendant. She suggested to give the fridge some time and to also try the ice machine. She immediately informed us that it had not been working right either and that she had to unplug and plug it back in to get the compressor to start. We got half an ice bucket to keep our drinks cold. We only booked one night and decided to tough it out. We noticed that the floor was not clean because stuff kept sticking to out socks and bare feet. The floor is vinyl planks. When we awoke my wife went to take a shower and there was black hair on the sides of the tub and the on the walls. You could see black flecks all over the wall by the toilet. No idea what it was except disgusting. She refused to shower needless to say. I went to make coffee in the provided coffee pot and there was a used coffee filter in the machine from who knows how long ago! Super disgusting. I went immediately to the front desk and stood there for over 5 minutes while the attendant was staring at her phone with no idea I was just standing there. When she came too I asked for a manager and she said they were on vacation and that she couldn’t contact them. I asked for a refund and was told I had to contact Expedia who I booked the room through. It was actually Hotwire who Expedia owns. Expedia was contacted the next day and attempted to get a refund from Wyndham but was unsuccessful. The blue pill we found out was blood pressure medication. If an infant would of got ahold of that then it would of been lights out. This hotel appeared to have good reviews and looked decent from the outside. Obviously we were fooled but never again! Enjoy my little bit of money Wyndham because it’s the last of it you will ever see from me or my family!! I forgot to mention the nasty fly that kept buzzing us all night as well. And on our way out we noticed on smashed on the wall by the curtains after we opened them! Filthy!"

"The room was absolutely disgusting when moving night stand to access electrical plug I found chips bag and dead bugs. Moved the sofa and found more food, old cookie. Same held true for moving the chair. Had some other sticky matters around the bed. The room smelled of cat pee. Front desk offered no refund or credit. Breakfast was cereal. No working smoke detector in the room."