Homewood Suites by Hilton Indianapolis Northwest

"Outdated rooms in desperate need of repairs and upgrades. My first room was loud because the window faced the expressway. The main door doesn’t fit the frame properly so there are large gaps on the sides and below. My second room has a broken shower door, but it is a little quieter. The shower heads are broken and in need of repair. There aren’t any bathtubs, just showers. I would not stay here again and I wouldn’t recommend it. Even for the price it’s not worth it."

"Pool was closed, they should let people know before they book, that one of the amenities that people choose certain hotels for - is out of commission. I only stay at Hiltons with free breakfast, a pool & a hot tub. It always takes time to even find one, then to find out after you pay for the room. & the coffee maker in my room didn't have all the parts Tv remote doesn't work"

"Very clean well cared for space. We arrived with a reservation and Steve was wonderful and welcoming despite it being 1:30am. He even lent us his personal phone charger for the night. There was a slight hiccup but Steve handled it quickly and calmly, ensuring all parties were heard and cared for. Thank you Steve!"

"Rooms are nice. Service was ok. Sunday breakfast staff was rude. They were closing and putting food away. I asked for some butter and was refused. People were still eating. For a Hilton, they could have better pillows. They we flat and flimsy."